Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - Black Stainless Steel
Average customer rating
4.2
(322 Reviews)
Rating breakdown 322 reviews
5 Stars
177
4 Stars
77
3 Stars
33
2 Stars
16
1 Star
19
81%of customers recommend this product.
(
164 out of
202)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - Black Stainless Steel
Customer Rating
4
Overall a great refrigerator
on October 19, 2025
Posted by: Jodie
from Cedar Rapids, Iowa
[This review was collected as part of a promotion.] I love the spaciousness in the refrigerator and freezer. There is one draw back and that is the ice machine. It is hard to open and close and you cannot reach and grab ice cubes without taking the box out of the door. I didn't notice this feature when we purchased it. Otherwise a great refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Frig!
on October 17, 2025
Posted by: Boomer67
[This review was collected as part of a promotion.] Have owned many Whirlpool appliances over the years. For this reason I always go back to a reliable product. With my new refrigerator I was not disappointed. The design showed a lot of thought put into the functionality and accessibility of the refrigerator. GREAT JOB, WHIRLPOOL!!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lasted 3 weeks before having problems
on October 12, 2025
Posted by: TravisL
from Amarillo, TX
[This review was collected as part of a promotion.] The fridge worked for 3 weeks before having problems. Now its displaying multiple error codes and not cooling properly. I have started an under warranty service request with the manufacturer, but they say the earliest they can look at it would be about a month. So now I have a brand new fridge that doesn't work properly and have to wait a month to get it looked at. This doesn't really inspire any confidence in the quality of this brand at all. Pretty sure this is the last Whirlpool appliance I will ever buy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6425A0Ko5 or Direct Message on Instagram at http://spr.ly/6426A0Kog, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #820753.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
Needs effort to close doors, alarm takes too long
on October 11, 2025
Posted by: Kupua
[This review was collected as part of a promotion.] I've had this refrigerator for two months, and unfortunately, I'm not impressed with the door design. The doors don't close easily, which has led to them being left slightly ajar more times than I can count. To make matters worse, the built-in door alarm doesn't go off until five minutes later—by then, you might already be out of the house. To avoid spoiled food and energy waste, I installed an aftermarket door alarm that alerts me within a minute. It's a workaround, but not something I expected to need for an appliance with a built-in door alarm.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The crushed ice is almost like shaved ice. It’s gr
on October 11, 2025
Posted by: Winky
[This review was collected as part of a promotion.] So far, I love the refrigerator. It is so much room. I love that the freezer has two drawers also
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great size
on October 10, 2025
Posted by: RicksLady
[This review was collected as part of a promotion.] I love the size of this appliance. I have always felt that Whirlpool was the best appliance made.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Geat design
on October 10, 2025
Posted by: Alco
from Florida
[This review was collected as part of a promotion.] Plenty of room with an easy to reach design. The freezer drawer is beautifully organized and helps keep the cold in.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on October 10, 2025
Posted by: Dianne
[This review was collected as part of a promotion.] I bought this about a week ago. Love some features of it but will have to get use to others. One thing I wish was different is the deli drawer. I wish it was divided into two drawers so I would not have to open both doors before getting a simple pice of cheese out of the drawer. I like the ice maker being I. The door and not taking up room in my refrigerator or freezer.
Written by a customer while visiting whirlpool.com