Customer reviews from whirlpool.com
Whirlpool - 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - Black Stainless Steel
Average customer rating
4.1
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
120
4 Stars
47
3 Stars
26
2 Stars
11
1 Star
14
79%of customers recommend this product.
(
92 out of
117)
Customer Reviews for Whirlpool - 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - Black Stainless Steel
Customer Rating
1
front doors do not remove on this model
on March 11, 2026
Posted by: Rico
front doors do not remove on this model, and are difficult to re-level if you even try. had to return. sales staff was unaware. water hoses do not have disconnect clamp part at the top.
Response from whirlpool.comBy Branded Team, Consumer Care, March 12, 2026
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933242.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933242.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great quality fridge
on March 11, 2026
Posted by: Brian
[This review was collected as part of a promotion.] First two weeks it’s flawless plenty of space, well laid out plan got cold fast and maintains constant temperature. Excellent choice buy American
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love freezer space and tray on top of it
on March 12, 2026
Posted by: Chris
[This review was collected as part of a promotion.] I think the space below the ice/water dispenser could be bigger and deeper
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really like this Fridge
on March 13, 2026
Posted by: RichStar
from Sayville, NY
[This review was collected as part of a promotion.] We have had this Fridge about a month and really like it. It has everything I was looking for, especially that it came in white. It is probably a little bigger than we wanted, but finding a Fridge these days in white is not so popular any more. :-).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Extra roomy with plenty of space!
on March 14, 2026
Posted by: Carmine
from Dumfries, VA
[This review was collected as part of a promotion.] I am very pleased with our new Whirlpool refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Circuit Board Died
on March 15, 2026
Posted by: PokeyMan46
from Wilmington, NC
[This review was collected as part of a promotion.] At two months old, the circuit board died. The technician ordered new boards and thought they would have it within 3-4 days typical. He contacted me the next day and said it would be 2-4 weeks as Whirlpool did not have the part in stock. An expart search has been unable to find the part nationwide. It does provide water but can't make ice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 18, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935490.
We’re looking forward to hearing from you.
Christy T
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935490.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice layout
on March 16, 2026
Posted by: 44maggs
from Memphis tn
[This review was collected as part of a promotion.] I love the layout of the fridge. So much more space because the ice maker is on the door. Also really great organizational features as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features we wanted
on March 16, 2026
Posted by: Bear4672
from Indiana
[This review was collected as part of a promotion.] We have only had a little over a week. It replaced a model almost the same features. However I feel the old one was better quality on shelves and outside looks but hope this one out performs on reliability. I still think for value Whirlpool is a good brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com