Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - Black Stainless Steel
Average customer rating
4.2
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
181
4 Stars
81
3 Stars
35
2 Stars
16
1 Star
19
81%of customers recommend this product.
(
169 out of
208)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - Black Stainless Steel
Customer Rating
2
Poor water/ice taste for weeks
on June 12, 2026
Posted by: Josh m
[This review was collected as part of a promotion.] Fridge is very spacious and cools well. Our main complaint is the water line and the plastic taste from both the ice and water dispenser. I replaced the filter and even after 3 months there is still an aftertaste. The coating on the water and ice dispenser is wearing off already from stainless steel water bottles. Quite concern about what it’ll look like after a couple of years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 16, 2026
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 975979.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 975979.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ehh
on June 12, 2026
Posted by: Jonesycc
[This review was collected as part of a promotion.] I like the size of the fridge. The doors have to be all the way open to open the bottom drawer which is inconvenient. I don’t like the depth of where the water dispenses out. It’s easy to make a mess.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the layout!
on June 12, 2026
Posted by: jonnyt
[This review was collected as part of a promotion.] Love the space and division of the unit. The lay out is perfect for efficient organization.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Water and ice dispenser
on June 12, 2026
Posted by: Dan84
[This review was collected as part of a promotion.] The repair man was nice and efficient. He did a great job and was very friendly
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great organization ability and capacity
on June 12, 2026
Posted by: AmandaBizzle
[This review was collected as part of a promotion.] We have enjoyed our whirlpool refrigerator. The water dispenser is cold, the ice dispenser works correctly. It keeps our food cold and freezes our food appropriately. It’s spacious and I really have no issue organizing freezer foods with the freezer compartments. Love the separate drawers in the freezer. And as a family that keeps a lot of cheese variety, the large deli drawer is great for us.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very Spacious
on June 12, 2026
Posted by: MAB1819
[This review was collected as part of a promotion.] The fridge is very spacious inside but you do need to be careful when dispensing water because it could get messy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great brand, Great capacity!
on June 12, 2026
Posted by: Smithers83
[This review was collected as part of a promotion.] Works great and has plenty of space for us!! Only complaint is the water dispenser is a little slow but definitely not a deal breaker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Tons of space for a family of 6!
on June 12, 2026
Posted by: Ctbot
[This review was collected as part of a promotion.] The capacity of the fridge is amazing. This is great for our family of 6. Once stocked this thing can get and stay cold. I like the feature to boost cooling once you added more groceries. I wish the door chime was a little louder with having the little ones accidentally leaving it open.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com