Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.2
(322 Reviews)
Rating breakdown 322 reviews
5 Stars
177
4 Stars
77
3 Stars
33
2 Stars
16
1 Star
19
81%of customers recommend this product.
(
164 out of
202)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
5
Great Features and easy to maintain.
on June 18, 2026
Posted by: Aida26
[This review was collected as part of a promotion.] I am able to store everything I need. I like that there are two compartments for fruits and vegetables and a third compartment that I use to store cheese, cold cuts and much more. The shelving is adjustable so I can arrange them and change them as needed. The manual has a wealth of knowledge and helps me maintain the ice maker, the temperature and filter as needed. Ordering the filter as a subscription takes the guess work out of how often it needs to be changed. There are two ways to dispense ice which is convenient. Cooling is adjustable and the manual helps with how to adjust the temperature. So far I have had not problems with its efficiency and enjoy my new fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well made, great features
on June 17, 2026
Posted by: Nancy H. FL
[This review was collected as part of a promotion.] Love my whirlpool. Lots of space in refrigerator and freezer sections, Everything stays quite cool. I like the chime feature if doors are not closed all the way. Lots of ice, easy dispensing, very efficient, very quiet running. Easy to change the filters.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So sleek
on June 17, 2026
Posted by: pinkflamingo823
[This review was collected as part of a promotion.] Love the black stainless option. The ice/water dispenser works well for cups, but a little more difficult for bottles and tumblers. We've had this fridge for ~5 months and haven't had any issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features but door are uneven
on June 17, 2026
Posted by: Suesue432
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage.
on June 17, 2026
Posted by: George32259
[This review was collected as part of a promotion.] The door handles have come loose within a couple months of ownership. The ice dispenser always throws a couple cubes far beyond the range of any reasonably sized drinking container. The water dispenser is strangely designed and dispenses water very near the edge of the glass, resulting in frequent spills. The interior of the refrigerator seems poorly designed. No drawers can be pulled out without opening both doors. Shelves on the doors are not large enough to be very useful. Freezer compartment frequently causes containers to be damaged upon closing. Honestly, this refrigerator has negatively impacted my perception of all Whirlpool products. We will dispose of it soon.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 17, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Refrigerator ice and water dispenser. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 977660.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 977660.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great organization
on June 16, 2026
Posted by: Sandstone
[This review was collected as part of a promotion.] We are very happy with the refrigerator. The only reason I gave it a 4 is that the doors are not aligned perfectly. I seem to be the only one that is bugged by it because I have asked others if they notice anything and they don't see it. The installers tried and I tried too so it is something bigger. The seals are fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Looking Product with excellent functinality.
on June 16, 2026
Posted by: Indian Lake resident
[This review was collected as part of a promotion.] Product looks great and makes ice which was my problem with the last unit I had.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features
on June 16, 2026
Posted by: Bossmom18
[This review was collected as part of a promotion.] Overall, it is a great fridge, but I had some installation issues with the water and ice not working. Once the service person came out, he was able to fix the problem. I do enjoy the water filtration and capacity of the fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com