Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
2
Not impressed
on August 14, 2025
Posted by: Kc1979
from Rancho Santa Margarita, ca
[This review was collected as part of a promotion.] Not impressed. This refrigerator looks nice. However, water has been leaking out of it for a month now. We called for warranty service. They sent someone out reasonably quickly. However, the service tech essentially said the gaskets were adjusting and the problem would resolve itself. He also suggested that we weren’t closing the door properly, which was causing the problem. I assured him we were and we definitely have been since he came. The problem has persisted. I’m now concerned that it is causing damage to our cabinets. The ice maker is also very loud.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 768003 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Exactly as described, tons of storage in both freezer and fridge with lots of door shelf space too. Only negative...where the water refill is, its very close to the edge since the ice button is dirrectly behind water button. Good feature..they dont borh activate at the same time.
(This review was collected as part of a promotion.) We have had this refrigerator for about a month and love it! Especially love the internal capacity but also the water and ice dispenser in the door!
Plenty of Storage Space; Basic yet Nicely Equipped
on August 11, 2025
Posted by: Fossof01
from California
[This review was collected as part of a promotion.] We purchased this refrigerator about a month ago. So far, so good. With about 30 cubic feet of storage, there plenty of room for our refrigerated and frozen foods. As far as "bells and whistles" go, I'd say it's more on the basic side, which is what we were looking for - wedo not need to be able to use my smart phone to see what's inside the refrigerator. We like having the water and ice dispenser in the door, as opposed to being inside the unit. Historically, Whirlpool has had a good reputation for quality and customer service. One month is not enough time to make an informed review of the product, so I realize 5 stars is how I'd rate it today, and next month it could all change.
[This review was collected as part of a promotion.] Thr refrigerator was placed in service on 6/6/25. Now the water dispenser pressure is very slow. i tested the flow without the filter and it filled an 8 ounce cup in six seconds, so it is not the water pressure. i cant understand why a filter would go so quickly??? any assistance would be appreciated.