Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.2
(322 Reviews)
Rating breakdown 322 reviews
5 Stars
177
4 Stars
77
3 Stars
33
2 Stars
16
1 Star
19
81%of customers recommend this product.
(
164 out of
202)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
1
Poor quality
on August 22, 2025
Posted by: SSilvet
[This review was collected as part of a promotion.] Ice machine doesn’t make ice. Water pours out the ice machine on to my floor. The refrigerator doors don’t fully close.
Response from whirlpool.comBy Branded Team, Consumer Care, August 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 776470.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it so far!
on August 20, 2025
Posted by: KB2025
[This review was collected as part of a promotion.] We have had our new Whirpool fridge a month and so far we love it! We replaced a builders grade Frigidaire that started giving us problems. This new Whirlpool is pretty quiet, plenty of room with the ice maker in the door (a huge plus). I have read many review complaints about the left door not staying open and you have to brace yourself against it because the ice maker i there....not a big deal and to be honest it conditions you to close the left side before the right in order for the door to be sealed properly. We look forward to many good years with this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
bad ice maker
on August 19, 2025
Posted by: dongi
[This review was collected as part of a promotion.] ice maker does not produce enough ice or quickly enough
Response from whirlpool.comBy Branded Team, Consumer Care, August 20, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 771965
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of space
on August 19, 2025
Posted by: Dave 81
(This review was collected as part of a promotion.) Great buy. Alot of room to store food. Water dispenser is a bit slow.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Yay Whirlpool!!
on August 16, 2025
Posted by: Cassie
from Selkirk, NY
[This review was collected as part of a promotion.] Love Whirlpool products, love the fridge, tons of room!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not buy it’s broke already
on August 15, 2025
Posted by: Char
[This review was collected as part of a promotion.] My ice machine is not working. I just bought this fridge on 6/30/25 and it’s not working. This is frustrating.
Response from whirlpool.comBy Branded Team, Consumer Care, August 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 768928.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfection!
on August 14, 2025
Posted by: allen68
from Lake Anna, VA
[This review was collected as part of a promotion.] Love the interior design and size. So spacious - both fridge and freezer sections. We purchased this refrigerator for our lake house, and I LOVE it, far better than the Kitchen-Aid refrigerator we have at our full-time home!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Big on the Inside!
on August 14, 2025
Posted by: Mere
[This review was collected as part of a promotion.] I love the glass shelves and clear drawers that you can see what's in the fruit and veggie bin. This freezer has so much room!
The outside water/ice dispenser is challenging. I put a rug under the freezer so the water drips and ice falls on the rug instead of my concrete floor.
The outside water/ice dispenser is challenging. I put a rug under the freezer so the water drips and ice falls on the rug instead of my concrete floor.
Written by a customer while visiting whirlpool.com