Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
4
Door issue
on October 2, 2025
Posted by: Cheech
[This review was collected as part of a promotion.] I r4eally like the refrigerator a lot. The only issue that I have is that the left refrigerator door won't stay open past the 90 degree angle in order to access the bottom drawer of the refrigerator compartment without have to use my body to hold the door open enough to access it. The right door opens beyond the 90 degree angle and stays open at the greater angle.
[This review was collected as part of a promotion.] This refrig is does not produce ice as well and in the quantity that out old Whirlpool crescent shaped icemaker did.
Bought in May. It’s September and broken already. Not cooling at all and we can’t contact anyone at whirlpool because it’s the weekend. Will report back once we make contact w whirlpool, as this fridge should be under warranty. Also- whirlpool website isn’t recognizing the model number, making this super frustrating.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 810707 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] I bought this last July. The Ice machine did not work and it leaked. They finally replaced it. This one is working correctly. It is great! Nice size and ice maker is very good.
[This review was collected as part of a promotion.] I love the space available in this fridge and the organization in the freezer! The doors don't close too fast.
[This review was collected as part of a promotion.] Only had for a month, but can’t stop remarking how much I like the fridge. It’s larger than my college dorm room and surprisingly spacious even when full.
We like it so far. It is very quiet, seems to cool well. BUT you have to be extremely careful when dispensing water. Unless very careful, when you pull your cup away it will drop water onto the tray and floor. There are ways to avoid this but you would have to train yourself and your guests! Long term concern about water damage to our hardwood floor. I attached a closeup picture.