Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.2
(290 Reviews)
Rating breakdown 290 reviews
5 Stars
158
4 Stars
70
3 Stars
31
2 Stars
14
1 Star
17
81%of customers recommend this product.
(
146 out of
180)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
3
Not happy with the issue I explained above
on October 4, 2025
Posted by: Romeo
[This review was collected as part of a promotion.] This appliance was delivered on August 30th and the main issue that I have is that it doesn’t have much suction when you try to open the door or close the door. I started wondering if it the seal are attached well. I try to compare this appliance to the double doors wihirpool I bought years ago which I still have which I exchanged it with this one and I will pick the double doors over this one because the suction of the door s are still greater than this one . I changed ito this one because I more space. We shall see because it is only 35 days old today.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on October 6, 2025
Posted by: Dee7
from NC
[This review was collected as part of a promotion.] The ice dispenser is not working. The freezer is caked with ice and will not close.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6422AoMCw and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6425AoMCd or Instagram http://spr.ly/6426AoMCe. When responding, please include your contact information and reference Case # 817426.
We’re looking forward to hearing from you.
Jacob W
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6422AoMCw and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6425AoMCd or Instagram http://spr.ly/6426AoMCe. When responding, please include your contact information and reference Case # 817426.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like this refrigerator
on October 7, 2025
Posted by: Jman
[This review was collected as part of a promotion.] Large, well lit interior. Quiet. Lots of storage space.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall a great refrigerator
on October 19, 2025
Posted by: Jodie
from Cedar Rapids, Iowa
[This review was collected as part of a promotion.] I love the spaciousness in the refrigerator and freezer. There is one draw back and that is the ice machine. It is hard to open and close and you cannot reach and grab ice cubes without taking the box out of the door. I didn't notice this feature when we purchased it. Otherwise a great refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge— lots of room in it !
on November 21, 2025
Posted by: 75 Butch
from Pa.
[This review was collected as part of a promotion.] Did buy this about a month ago ! All together it’s great ! Can’t hear it run ! Hope to have it a long time ! But to b honest- the other whirlpool we had .. door closed with a lite touch - this one u have to push all the way shut ! Sometimes I leave it open !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad water dispenser
on December 9, 2025
Posted by: Badwd
from Florida
This refrigerator has a problem with the water dispenser so the ice cubes are small and the water trickles out. It’s not even a month old and whirlpool wants to repair a whole part.. at least it’s still under warranty. But it’s new and now they are gonna tear it appart
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. Thin or hollow ice cubes usually indicate a problem with the water supply, flow, or pressure to the ice maker.
1. Water Filter Issues
Improper Installation: A recently installed filter must be correctly seated and sealed. An incorrect installation restricts flow, resulting in thin cubes. Action: Check and reinstall the filter. If water dispenses freely after the filter is removed, re-seat the filter correctly.
Clogged Filter: Replace the filter every 6 months or when the indicator light is on. A clogged filter reduces flow and pressure, causing low production and hollow cubes. Solution: Replace with a genuine everydrop® filter.
2. Air in the Water System (Flushing)
Air Trapped: After filter replacement or maintenance, the system contains air. This causes small, hollow, or misshapen cubes.
Procedure: You must flush the system to purge air and carbon particles.
Dispenser Models: Dispense 1-4 gallons of water (check filter instructions).
Non-Dispenser Models: Discard the first three full bins of ice produced.
3. Water Line and Pressure Issues
Kinked Water Line: The 1/4" cold water supply line (copper or PEX) must be free of kinks or crimps. A kink severely restricts flow and causes hollow cubes. Action: Pull the refrigerator out and inspect/straighten the line.
Low Water Pressure: Adequate water pressure is essential for efficient ice making. Low pressure causes slow dispensing and small, hollow cubes. Recommendation: Ensure correct water pressure according to your model's specifications.
Reverse Osmosis (RO) Systems: Connecting to an RO system can inherently reduce pressure, potentially leading to thin/hollow cubes. Consult Whirlpool guides for mitigation strategies.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 869927
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. Thin or hollow ice cubes usually indicate a problem with the water supply, flow, or pressure to the ice maker.
1. Water Filter Issues
Improper Installation: A recently installed filter must be correctly seated and sealed. An incorrect installation restricts flow, resulting in thin cubes. Action: Check and reinstall the filter. If water dispenses freely after the filter is removed, re-seat the filter correctly.
Clogged Filter: Replace the filter every 6 months or when the indicator light is on. A clogged filter reduces flow and pressure, causing low production and hollow cubes. Solution: Replace with a genuine everydrop® filter.
2. Air in the Water System (Flushing)
Air Trapped: After filter replacement or maintenance, the system contains air. This causes small, hollow, or misshapen cubes.
Procedure: You must flush the system to purge air and carbon particles.
Dispenser Models: Dispense 1-4 gallons of water (check filter instructions).
Non-Dispenser Models: Discard the first three full bins of ice produced.
3. Water Line and Pressure Issues
Kinked Water Line: The 1/4" cold water supply line (copper or PEX) must be free of kinks or crimps. A kink severely restricts flow and causes hollow cubes. Action: Pull the refrigerator out and inspect/straighten the line.
Low Water Pressure: Adequate water pressure is essential for efficient ice making. Low pressure causes slow dispensing and small, hollow cubes. Recommendation: Ensure correct water pressure according to your model's specifications.
Reverse Osmosis (RO) Systems: Connecting to an RO system can inherently reduce pressure, potentially leading to thin/hollow cubes. Consult Whirlpool guides for mitigation strategies.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 869927
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
THE DOORS DON'T CLOSE PROPERLY.
on March 24, 2026
Posted by: NOT HAPPY WITH THE FRIDGE
from BETHPAGE, NY
[This review was collected as part of a promotion.] I BOUGHT THIS FRIDGE ONE WEEK AGO. WHEN I OPEN THE RIGHT DOOR, IT CLOSES ON MY BACK
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very spacious
on April 6, 2026
Posted by: Hillms
from Fleetwood, NC
[This review was collected as part of a promotion.] It has more room inside than our previous french door refrigerator. Am enjoying the cheese/deli drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com