Customer reviews from whirlpool.com
Whirlpool - 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.1
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
123
4 Stars
48
3 Stars
28
2 Stars
11
1 Star
16
77%of customers recommend this product.
(
96 out of
124)
Customer Reviews for Whirlpool - 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
5
Works Well!
on February 26, 2026
Posted by: Harrison
[This review was collected as part of a promotion.] We have had our new fridge since the beginning of February 2026, and so far, everything is working well. The space allocation in the fridge is much better than in our old fridge, and there is much more room in the bottom freezer. The unit is quiet; the external water dispenser does not drip after use; and the white finish matches our other kitchen appliances and cabinets. Our old Whirlpool fridge was 19 1/2 years old and with the exception of the ice-maker, it was still working but we were worried that it might not continue to do so and therefore we bought a new one.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good appliance
on February 27, 2026
Posted by: dog mom
[This review was collected as part of a promotion.] We have had the fridge for about 1 month and overall we really like it. There is a lot of room inside the fridge and the freezer is sufficient in size, and even has a designated area for pizza. We do have another standup freezer which holds the majority of our freezer items. The only reason for a 4 star rating is that you have to make sure the doors to the fridge are fully closed. You can't just nudge the doors to close. However, the fridge will warn you if you left the door open with a soft beep, which is handy. I would recommend this product for anyone that wants a large capacity fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Special order
on February 27, 2026
Posted by: Deedee
[This review was collected as part of a promotion.] I bought a Whirlpool Refrigerator French door style. It was a special order because I needed black to match my other appliances. I had to wait about 3 weeks but it was well worth the wait. It is a great refrigerator with lots of room and looks beautiful.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exceptional storage
on February 28, 2026
Posted by: Whirlpool
from Hendersonville, NC
[This review was collected as part of a promotion.] I have had great experiences with Whirlpool appliances!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best Family-Friendly Refrigerator 🏆
on March 1, 2026
Posted by: Khushbu
from Saskatoon
[This review was collected as part of a promotion.] We really like this refrigerator. It’s very spacious, looks modern, and works well for our family’s daily needs. The French doors make it easy to organize food, and the water and ice dispenser is super handy — for example, my son loves filling his water bottle before school, and it’s quick and easy every time. Overall, a great fridge that’s practical, convenient, and stylish.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 1, 2026
Posted by: Unhappy customers
[This review was collected as part of a promotion.] I think the ice/water feature is not good. The ice base n is way too small and the tray for deli is bad because you have to open both doors to use it.
Not totally pleased with this appliance.
Not totally pleased with this appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Service not good
on March 1, 2026
Posted by: Nudson1
from Venice Florida
[This review was collected as part of a promotion.] Love the room in this But icemaker quit working after only 4 months so I called apparently there is only one company in the state of Florida that is contracted to work on whirlpool appliances and they are on the other coast. I called whirlpool few weeks ago they made an appointment I stayed home day of apt then all of a sudden had message they was not coming to reschedule so I did then had another appointment and once again had message that day that was not going to make it so had to reschedule so now I have appointment for tomorrow we shall see
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 3, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6428h4nae
Instagram: http://spr.ly/6429h4na5
Live Chat: http://spr.ly/6420h4nag (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928871.
We’re looking forward to hearing from you.
Marie Q
Facebook: http://spr.ly/6428h4nae
Instagram: http://spr.ly/6429h4na5
Live Chat: http://spr.ly/6420h4nag (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928871.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 1, 2026
Posted by: JOD51
[This review was collected as part of a promotion.] Amazing handprint free exterior. Very easy access and shelving arragemnet is perfect. Stores more than you think.
Written by a customer while visiting whirlpool.com