Customer reviews from whirlpool.com
Whirlpool - 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.1
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
123
4 Stars
48
3 Stars
28
2 Stars
11
1 Star
16
77%of customers recommend this product.
(
96 out of
124)
Customer Reviews for Whirlpool - 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
2
New, with Issues Already
on February 20, 2026
Posted by: Jibbinz
[This review was collected as part of a promotion.] Purchased in January 2026. Was delivered 2/11/2026. Tech is coming out today as the Left Door keeps closing after it's opened. Makes it difficult to open Any of the drawers when the door is closing on you. Also, I originally set the Freezer Temp at 1 degree above zero. Had/Have some "Frosting" issues going on with the freezer so reset temp to 3 degrees below zero. Will be making sure this issue is fixed as well. - Sure Don't make them like they used to.
Response from whirlpool.comBy Branded Team, Consumer Care, February 23, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 923528.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 923528.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great inside space.
on February 20, 2026
Posted by: Silly Grandma
[This review was collected as part of a promotion.] I had to suddenly purchase a new refrigerator. We've always liked Whirlpool appliances since my husband worked for the company back in college and ..a few years afterwards.
Even though this 'fridge sits I. The same space, the inside is larger.
The freezer on the bottom is very spacious.
Overall it was a great purchase.
It's very easy to recommend.
Even though this 'fridge sits I. The same space, the inside is larger.
The freezer on the bottom is very spacious.
Overall it was a great purchase.
It's very easy to recommend.
This
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love our Whirlpool Refrigerator
on February 21, 2026
Posted by: Wettie
from Albuquerque, NM
[This review was collected as part of a promotion.] Love our Whirlpool refrigerator. There's plenty of room in the refrigerator and freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice maker broken two months in operation.
on February 23, 2026
Posted by: DBLinTN
[This review was collected as part of a promotion.] Fridge was new in home sold 12/2025. Two months later, the ice maker stopped working today.
Don't really like the drawer configuration, but we're trying to adjust. Definitely don't like that both refrigerator doors have to be completely shut for the ice maker to dispense ice - just an inconvenience.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product for the price
on February 24, 2026
Posted by: Rodrigo
[This review was collected as part of a promotion.] It is nice product and I am happy overall. I don't like how the door have to be completely opened to open the produce drawer. Also the doors are a bit difficult to close.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator review
on February 25, 2026
Posted by: Buckeyefan
from Mechanicsville, VA
[This review was collected as part of a promotion.] We are enjoying our new refrigerator. Do not like that the left door does not stay open. Also do not like that there was not a covered butter dish with the appliance. Top freezer drawer does not pull open when opening the freezer. Finally, so not like that the drawers pull from the bottom not the top. We will get used to all of this.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
We like ti, plenty of room inside .
on February 25, 2026
Posted by: Mike
[This review was collected as part of a promotion.] So far so good , We just hope it will last. No other comments at this time .
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 26, 2026
Posted by: Sandy
[This review was collected as part of a promotion.] I really love my new whirlpool refrigerator. I have a lot room to put everything and more . Haven’t had any problems yet but I just received it a couple of weeks ago.
Written by a customer while visiting whirlpool.com