Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
3
Some great features, but door and alarm problems
on February 17, 2026
Posted by: Refirgerator Review
[This review was collected as part of a promotion.] Overall, the refrigerator is nice, stylish and roomy. Biggest drawback is that the Door-ajar alarm is VERY SOFT and there is no way to adjust the alarm (only comes with the manufacture’s setting). Combined with doors that don't easily close completely, sets up a situation where the door is left open unintentionally. This happened a couple of times, causing the temperature to exceed 40 degrees F and having to throw away food. Fixing the problem with the door and alarm would make this an exceptionally good refrigerator.
[This review was collected as part of a promotion.] Good cooling, room and shelving layout. My only complaint is that the doors do not open all the way, so access to the drawers is somewhat limited.
[This review was collected as part of a promotion.] I’m very overwhelmed with my new fridge. The French doors open up to a spectacular view of my entirely entire storage of produce fruits and vegetables. The deli draw gives me easy access to to everything. The arrangement that I have of the shelves give me hands on all items. The freezer is very easy to organize I especially like the Pizza slot. The door storage is deeper than my previous fridge I can see more products. Overall I love my new fridge
[This review was collected as part of a promotion.] I brought this fridge 3 weeks ago. I really like it. Very roomy, ice maker works very well. Super Quiet and you can barely hear it hum. Looking forward to many years of use.
[This review was collected as part of a promotion.] I love this refrigerator. It has lots of space to store my food. All of my food is chilled perfectly. The crisper works really well which is something I always look for. It took me a long time to finally get the ice maker to dispense ice because the manual is not very clear unless you know what you’re doing. The freezer is so roomy!
[This review was collected as part of a promotion.] We bought new refrigerator (30 cu ft french door) WRFF3536SZ, on October 27th. and within 2 months notice ice forming on low tray beneath the freezer drawer. Two weeks later water running out from beneath the refrigerator. This is not acceptable.
Response from whirlpool.comBy Branded Team, Consumer Care, February 11, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Refrigerator. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 916051. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Overall a great product. It has a ton of space, a flexible configuration, and a finish that stays clean and fingerprint-free. The only feature I'm not completely happy with is the water dispenser/ice maker. The ice production is not enough for my family and the water flow is very slow.