Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.2
(290 Reviews)
Rating breakdown 290 reviews
5 Stars
158
4 Stars
70
3 Stars
31
2 Stars
14
1 Star
17
81%of customers recommend this product.
(
146 out of
180)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
1
Beware-No quick fix if parts needed
on July 28, 2025
Posted by: April25
from Louisville. Ky
[This review was collected as part of a promotion.] Fridge Ran for 50 days before the compressor gave out. Whirlpool won’t give a refund but can’t seem to find replacement part to repair fridge quickly so I’m without a fridge for at least 2 to 3 weeks before problem is solved.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 758760.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of Storage Space; Basic yet Nicely Equipped
on August 11, 2025
Posted by: Fossof01
from California
[This review was collected as part of a promotion.] We purchased this refrigerator about a month ago. So far, so good. With about 30 cubic feet of storage, there plenty of room for our refrigerated and frozen foods. As far as "bells and whistles" go, I'd say it's more on the basic side, which is what we were looking for - wedo not need to be able to use my smart phone to see what's inside the refrigerator. We like having the water and ice dispenser in the door, as opposed to being inside the unit. Historically, Whirlpool has had a good reputation for quality and customer service. One month is not enough time to make an informed review of the product, so I realize 5 stars is how I'd rate it today, and next month it could all change.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not buy it’s broke already
on August 15, 2025
Posted by: Char
[This review was collected as part of a promotion.] My ice machine is not working. I just bought this fridge on 6/30/25 and it’s not working. This is frustrating.
Response from whirlpool.comBy Branded Team, Consumer Care, August 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 768928.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
bad ice maker
on August 19, 2025
Posted by: dongi
[This review was collected as part of a promotion.] ice maker does not produce enough ice or quickly enough
Response from whirlpool.comBy Branded Team, Consumer Care, August 20, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 771965
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality
on August 22, 2025
Posted by: SSilvet
[This review was collected as part of a promotion.] Ice machine doesn’t make ice. Water pours out the ice machine on to my floor. The refrigerator doors don’t fully close.
Response from whirlpool.comBy Branded Team, Consumer Care, August 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 776470.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 19, 2025
Posted by: ww8t4me
[This review was collected as part of a promotion.] Stainless steel water dispenser is showing wear after only a couple of weeks. Water dispenses too close to the edge of the container.
Ice dispenser is also showing wear and it throws chunks of ice out onto the floor when dispensing.
Shelving is very limited in available positions.
Ice dispenser is also showing wear and it throws chunks of ice out onto the floor when dispensing.
Shelving is very limited in available positions.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Icemaker slow
on October 1, 2025
Posted by: Ice Slow
[This review was collected as part of a promotion.] This refrig is does not produce ice as well and in the quantity that out old Whirlpool crescent shaped icemaker did.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of space
on October 2, 2025
Posted by: Annied
from New York
[This review was collected as part of a promotion.] Very roomy! Love it! Both the fridge and freezer have so much space - now I can buy additional frozen items when on sale. Have always had a
Whirlpool!
Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com