Customer reviews from whirlpool.com
Whirlpool - 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.2
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
95
4 Stars
36
3 Stars
17
2 Stars
7
1 Star
11
78%of customers recommend this product.
(
71 out of
91)
Customer Reviews for Whirlpool - 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
5
Great Fridge!
on December 2, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] Love this fridge! Large and well built. Excellent layout and storage.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 2, 2025
Posted by: Triz
[This review was collected as part of a promotion.] I bought this a week ago and I’m happy with the fridge except for the fact that the door on the left side, the one with the ice maker, opens all the way then closes by itself; it doesn’t stay open. I had a technician come out and he said that because of the wiring, this is normal. I am not at all happy with this as it’s very inconvenient.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
We made the right choice
on December 6, 2025
Posted by: Chris
from Maple Ridge BC
[This review was collected as part of a promotion.] This fridge replaced our 20 year old side by side 26 cu ft Kitchenaid fridge.
WOW!!! What a massive difference, so much more room and so much “useable” shelf space.
I was skeptical about the freezer drawer hold as much as the freezer side of out Kitchenaid but it holds more and is more accessible. It is nice to have filtered water and ice once again, the kitchen water/ice stopped working about 10 years ago.
We made the right choice.
On a side note there was a slight blemish/defect on one of the handles and that was quickly replaced by whirlpool with no hassle
WOW!!! What a massive difference, so much more room and so much “useable” shelf space.
I was skeptical about the freezer drawer hold as much as the freezer side of out Kitchenaid but it holds more and is more accessible. It is nice to have filtered water and ice once again, the kitchen water/ice stopped working about 10 years ago.
We made the right choice.
On a side note there was a slight blemish/defect on one of the handles and that was quickly replaced by whirlpool with no hassle
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
30in Whirlpool Frige
on December 9, 2025
Posted by: Julz
from Sioux Falls, sd
[This review was collected as part of a promotion.] I purchased this frig because I needed more space when I entertain and this is doing just that
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad water dispenser
on December 9, 2025
Posted by: Badwd
from Florida
This refrigerator has a problem with the water dispenser so the ice cubes are small and the water trickles out. It’s not even a month old and whirlpool wants to repair a whole part.. at least it’s still under warranty. But it’s new and now they are gonna tear it appart
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. Thin or hollow ice cubes usually indicate a problem with the water supply, flow, or pressure to the ice maker.
1. Water Filter Issues
Improper Installation: A recently installed filter must be correctly seated and sealed. An incorrect installation restricts flow, resulting in thin cubes. Action: Check and reinstall the filter. If water dispenses freely after the filter is removed, re-seat the filter correctly.
Clogged Filter: Replace the filter every 6 months or when the indicator light is on. A clogged filter reduces flow and pressure, causing low production and hollow cubes. Solution: Replace with a genuine everydrop® filter.
2. Air in the Water System (Flushing)
Air Trapped: After filter replacement or maintenance, the system contains air. This causes small, hollow, or misshapen cubes.
Procedure: You must flush the system to purge air and carbon particles.
Dispenser Models: Dispense 1-4 gallons of water (check filter instructions).
Non-Dispenser Models: Discard the first three full bins of ice produced.
3. Water Line and Pressure Issues
Kinked Water Line: The 1/4" cold water supply line (copper or PEX) must be free of kinks or crimps. A kink severely restricts flow and causes hollow cubes. Action: Pull the refrigerator out and inspect/straighten the line.
Low Water Pressure: Adequate water pressure is essential for efficient ice making. Low pressure causes slow dispensing and small, hollow cubes. Recommendation: Ensure correct water pressure according to your model's specifications.
Reverse Osmosis (RO) Systems: Connecting to an RO system can inherently reduce pressure, potentially leading to thin/hollow cubes. Consult Whirlpool guides for mitigation strategies.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 869927
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. Thin or hollow ice cubes usually indicate a problem with the water supply, flow, or pressure to the ice maker.
1. Water Filter Issues
Improper Installation: A recently installed filter must be correctly seated and sealed. An incorrect installation restricts flow, resulting in thin cubes. Action: Check and reinstall the filter. If water dispenses freely after the filter is removed, re-seat the filter correctly.
Clogged Filter: Replace the filter every 6 months or when the indicator light is on. A clogged filter reduces flow and pressure, causing low production and hollow cubes. Solution: Replace with a genuine everydrop® filter.
2. Air in the Water System (Flushing)
Air Trapped: After filter replacement or maintenance, the system contains air. This causes small, hollow, or misshapen cubes.
Procedure: You must flush the system to purge air and carbon particles.
Dispenser Models: Dispense 1-4 gallons of water (check filter instructions).
Non-Dispenser Models: Discard the first three full bins of ice produced.
3. Water Line and Pressure Issues
Kinked Water Line: The 1/4" cold water supply line (copper or PEX) must be free of kinks or crimps. A kink severely restricts flow and causes hollow cubes. Action: Pull the refrigerator out and inspect/straighten the line.
Low Water Pressure: Adequate water pressure is essential for efficient ice making. Low pressure causes slow dispensing and small, hollow cubes. Recommendation: Ensure correct water pressure according to your model's specifications.
Reverse Osmosis (RO) Systems: Connecting to an RO system can inherently reduce pressure, potentially leading to thin/hollow cubes. Consult Whirlpool guides for mitigation strategies.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 869927
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ample storage space!
on December 9, 2025
Posted by: Yerimiyah
from Fort Worth, TX
[This review was collected as part of a promotion.] So far, so GREAT! The fridge is very spacious, which is the number one thing. The ice maker inside of the door is a great design which saves a lot of space. I am pleased with this purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok - not great
on December 11, 2025
Posted by: CAK.
[This review was collected as part of a promotion.] Ice maker is acting up after two months. We have to have a repair company look at it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
LG was far superior. I could make ice when neede.
on December 11, 2025
Posted by: Eileen
from Johnson City Tennessee
[This review was collected as part of a promotion.] Not happy with refrigerator. Got back from being away and water was all over floor. A neighbor helped wipe up water. Closed off water in back of refrigerator.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 12, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 872020
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com