Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.2
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
180
4 Stars
81
3 Stars
35
2 Stars
16
1 Star
19
81%of customers recommend this product.
(
168 out of
207)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
5
Great big fridge
on May 28, 2026
Posted by: DanFam
We purchased this after our Kitchen Aid fridge of 14 years crapped out. We needed a white fridge with water/ice as well as a spacious one.
Pros:
*Spacious, lots of room on the shelves.
*Lots of shelves on the door, one is almost hidden under the ice maker.
*The freezer drawer is spacious.
*The delivery of this fridge was great. The delivery people understood that the doors needed to be taken off to get it in the door and they put it together promptly.
*While the fridge is big, it doesn't seem to take up too much space, the doors seem flatter than our previous ones and the handles are nice and matte (not glossy).
*The filter is in an easy to find location and easy to change.
*Doors open nice and wide
*Doors will stay open by themselves and not close on you; which is pro & con. Sometimes we think we closed the door but it was still open and needs to be pushed shut.
Pros:
*Spacious, lots of room on the shelves.
*Lots of shelves on the door, one is almost hidden under the ice maker.
*The freezer drawer is spacious.
*The delivery of this fridge was great. The delivery people understood that the doors needed to be taken off to get it in the door and they put it together promptly.
*While the fridge is big, it doesn't seem to take up too much space, the doors seem flatter than our previous ones and the handles are nice and matte (not glossy).
*The filter is in an easy to find location and easy to change.
*Doors open nice and wide
*Doors will stay open by themselves and not close on you; which is pro & con. Sometimes we think we closed the door but it was still open and needs to be pushed shut.
Cons:
*Veggie/fruit drawers seem a little smaller than before, but that may be to increase shelf space.
*I wish the ice/water maker was side by side instead. The space between the water spout and the water button is tight. To avoid splashes, I push the water button with one hand and use my other to hold the cup under the water button so it falls in the middle. When I push it with the cup (especially ones with thicker lips), the water will drip behind the cup.
*I wish the door shelves had a liner of sorts; our old one had rubber ones that had little tabs on the sides that I could use to take them out.
*I wish the ice/water maker had an auto fill option (you could say if you wanted 8oz, 10oz etc) & it would auto fill for you (our previous one had it and it was a nice feature).
*You can't arrange the shelves in a different configuration.
*You must open the doors all the way in order to fully extend the deli drawer
*Veggie/fruit drawers seem a little smaller than before, but that may be to increase shelf space.
*I wish the ice/water maker was side by side instead. The space between the water spout and the water button is tight. To avoid splashes, I push the water button with one hand and use my other to hold the cup under the water button so it falls in the middle. When I push it with the cup (especially ones with thicker lips), the water will drip behind the cup.
*I wish the door shelves had a liner of sorts; our old one had rubber ones that had little tabs on the sides that I could use to take them out.
*I wish the ice/water maker had an auto fill option (you could say if you wanted 8oz, 10oz etc) & it would auto fill for you (our previous one had it and it was a nice feature).
*You can't arrange the shelves in a different configuration.
*You must open the doors all the way in order to fully extend the deli drawer
All in all, we're very happy with this fridge. Some of my "cons" are more so that I hope the powers that be see them and do better for the next batch of designs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Extremely disappointing product and service
on April 17, 2026
Posted by: Wasted$
from Katy, TX
The fridge leaks water into the fruit and vegetable bin. The service tech said he sees water but doesn't know where it is coming from. The Whirlpool Tech told the service tech the fridge is functioning as designed. Very disappointing product. Not even a year old and I have to put a paper towel between the wall of the fridge and the fruit and vegetable to prevent the water from collecting in the bin.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, April 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator leaking water into the fruit/vegetable bin. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 950087.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 950087.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very spacious
on April 6, 2026
Posted by: Hillms
from Fleetwood, NC
[This review was collected as part of a promotion.] It has more room inside than our previous french door refrigerator. Am enjoying the cheese/deli drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average quality & utiliation
on March 31, 2026
Posted by: Shimsh
from Blynton Beach FL
[This review was collected as part of a promotion.] Main doors upper unit do not close smoothly. One must exert considerable force to ensure door gets sealed.
Lack of an instruction manual and support assistance is bad PR
Lack of an instruction manual and support assistance is bad PR
Written by a customer while visiting whirlpool.com
Customer Rating
1
Need Help
on March 26, 2026
Posted by: Zo2006
from MS
[This review was collected as part of a promotion.] Bout Feb 24, 2025.. 3wks later ice makers stopped.. Bout 3yr warranty & cant get a tech out... Refrigerator wasnt 30 days old before this happened... im buying ice but have a brand new fridge with ice maker... These Applances should be more Quality
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 26, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 940528.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 940528.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replaced another frig
on March 24, 2026
Posted by: Virginiababa
from Suffolk VA
[This review was collected as part of a promotion.] We love the size and features of this model. It has a lot of room and is perfect for our family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
THE DOORS DON'T CLOSE PROPERLY.
on March 24, 2026
Posted by: NOT HAPPY WITH THE FRIDGE
from BETHPAGE, NY
[This review was collected as part of a promotion.] I BOUGHT THIS FRIDGE ONE WEEK AGO. WHEN I OPEN THE RIGHT DOOR, IT CLOSES ON MY BACK
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very quiet
on March 22, 2026
Posted by: Happy winner
from Lafayette Louisiana
[This review was collected as part of a promotion.] Good quality, design and features!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com