Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Average customer rating
4.2
(322 Reviews)
Rating breakdown 322 reviews
5 Stars
177
4 Stars
77
3 Stars
33
2 Stars
16
1 Star
19
81%of customers recommend this product.
(
164 out of
202)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Bottom Freezer Refrigerator with In-Door Water and Ice Maker - White
Customer Rating
1
Extremely disappointing product and service
on April 17, 2026
Posted by: Wasted$
from Katy, TX
The fridge leaks water into the fruit and vegetable bin. The service tech said he sees water but doesn't know where it is coming from. The Whirlpool Tech told the service tech the fridge is functioning as designed. Very disappointing product. Not even a year old and I have to put a paper towel between the wall of the fridge and the fruit and vegetable to prevent the water from collecting in the bin.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, April 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator leaking water into the fruit/vegetable bin. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 950087.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 950087.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very spacious
on April 6, 2026
Posted by: Hillms
from Fleetwood, NC
[This review was collected as part of a promotion.] It has more room inside than our previous french door refrigerator. Am enjoying the cheese/deli drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average quality & utiliation
on March 31, 2026
Posted by: Shimsh
from Blynton Beach FL
[This review was collected as part of a promotion.] Main doors upper unit do not close smoothly. One must exert considerable force to ensure door gets sealed.
Lack of an instruction manual and support assistance is bad PR
Lack of an instruction manual and support assistance is bad PR
Written by a customer while visiting whirlpool.com
Customer Rating
1
Need Help
on March 26, 2026
Posted by: Zo2006
from MS
[This review was collected as part of a promotion.] Bout Feb 24, 2025.. 3wks later ice makers stopped.. Bout 3yr warranty & cant get a tech out... Refrigerator wasnt 30 days old before this happened... im buying ice but have a brand new fridge with ice maker... These Applances should be more Quality
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 26, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 940528.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 940528.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replaced another frig
on March 24, 2026
Posted by: Virginiababa
from Suffolk VA
[This review was collected as part of a promotion.] We love the size and features of this model. It has a lot of room and is perfect for our family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
THE DOORS DON'T CLOSE PROPERLY.
on March 24, 2026
Posted by: NOT HAPPY WITH THE FRIDGE
from BETHPAGE, NY
[This review was collected as part of a promotion.] I BOUGHT THIS FRIDGE ONE WEEK AGO. WHEN I OPEN THE RIGHT DOOR, IT CLOSES ON MY BACK
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very quiet
on March 22, 2026
Posted by: Happy winner
from Lafayette Louisiana
[This review was collected as part of a promotion.] Good quality, design and features!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good!
on March 19, 2026
Posted by: DC0671
from Brush Creek, TN
[This review was collected as part of a promotion.] Looks great! Keeps everything frozen or cold. Plenty of room and lighting inside. Very quiet! Only noise is the low level sound of the ice maker that keeps filling the bucket. The unit is much lighter than previous French door and we can move it out easily if needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com