Customer reviews from https://www.asus.com
ASUS - TUF Gaming F15 15" FHD 144Hz Gaming Laptop - Intel Core i5 with 16GB Memory - NVIDIA GeForce RTX 3050 - 512GB SSD - Mecha Gray
Average customer rating
4.3
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
13
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
1
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for ASUS - TUF Gaming F15 15" FHD 144Hz Gaming Laptop - Intel Core i5 with 16GB Memory - NVIDIA GeForce RTX 3050 - 512GB SSD - Mecha Gray
Posted by: Gerydoo
Frequency of use:Daily
Verified Purchase:Yes
Loving this thing so far. Very fast, very affordable, solved immediate problems of school, gaming, and everyday use. Gfx are great, high fps, screaming processing
Written by a customer while visiting https://www.asus.com
Customer Rating
5
The computer performed up to my expectations
on November 2, 2024
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
The computer is next week Computer does everything that my son wanted to do it has a lid up keyboard he probably would’ve preferred a touchscreen
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
I'm 66 years old and don't do gaming. I just thought that if it's good enough for gaming it would be fast for me. I'm not sure about this blinking keyboard, nor the fact that I touch something barely and it does something. I HATE that I have to BUY a program to print off my recipe cards and other sheets that I want to print.
Written by a customer while visiting https://www.asus.com
Posted by: GLsander
Verified Purchase:Yes
I love this computer, it's so fast and easy to use.
Written by a customer while visiting https://www.asus.com
Posted by: Eddie Boneski
Frequency of use:Daily
Verified Purchase:Yes
Best PC for the price. Runs BF2042 without issue. Also runs shaders on minecraft. Impressed by the performance.
Written by a customer while visiting https://www.asus.com
Posted by: Aliaa
Frequency of use:Daily
Verified Purchase:Yes
There aren't many gigabytes and the computer gets hot really easily other than that it's fine
Response from https://www.asus.comBy CLM, May 5, 2025
Dear Aliaa,
Thank you for your comment.
We do understand your concern about the fan noise and the size of the storage device. It is normal just like any other brand with the same hardware configuration, for the fan to spin at full-throttle and generates noise louder than normal while the laptop is under heavy load like gaming, especially during the initial WINDOWS setup and WINDOWS Update installation. Also, the fan noise will be louder while antivirus software or malware are running continuously in the background. Please ensure the system was not compromised by viruses or malware by doing a full system scan using an internet security software or application. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle and noise will be louder than normal. It does decreases or normalizes once utilization goes down. To optimize power management, ensure Windows, drivers, applications and BIOS are up to date: Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-f15-2022/helpdesk_download?model2Name=FX507ZC4 . Additionally, if playing games, ensure your system, video, game and performance mode settings are configured correctly and not go beyond the game's threshold. Ensure you are running the most current Armoury Crate utility software posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your concern about the fan noise and the size of the storage device. It is normal just like any other brand with the same hardware configuration, for the fan to spin at full-throttle and generates noise louder than normal while the laptop is under heavy load like gaming, especially during the initial WINDOWS setup and WINDOWS Update installation. Also, the fan noise will be louder while antivirus software or malware are running continuously in the background. Please ensure the system was not compromised by viruses or malware by doing a full system scan using an internet security software or application. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle and noise will be louder than normal. It does decreases or normalizes once utilization goes down. To optimize power management, ensure Windows, drivers, applications and BIOS are up to date: Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-f15-2022/helpdesk_download?model2Name=FX507ZC4 . Additionally, if playing games, ensure your system, video, game and performance mode settings are configured correctly and not go beyond the game's threshold. Ensure you are running the most current Armoury Crate utility software posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: GaryF
Verified Purchase:Yes
Have not had it very long but I am Pleased with it so far
Written by a customer while visiting https://www.asus.com
Posted by: DRCoastline
Frequency of use:Daily
Verified Purchase:Yes
Three ASUS in one year all three had hardware issues
Response from https://www.asus.comBy CLM, November 19, 2025
Dear DRCoastline,
Thank you for your comment.
We certainly understand your disappointment with the quality of this laptop and the inconvenience this may have caused you experienced hardware issues on three units you purchased.
ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. Having three laptops in a year with hardware issues is random. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We certainly understand your disappointment with the quality of this laptop and the inconvenience this may have caused you experienced hardware issues on three units you purchased.
ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. Having three laptops in a year with hardware issues is random. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com