Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-in Electric Convection Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
Average customer rating
4.6
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
71
4 Stars
16
3 Stars
5
2 Stars
1
1 Star
3
90%of customers recommend this product.
(
69 out of
77)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-in Electric Convection Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
Customer Rating
4
Works Great!
on September 18, 2023
Posted by: Chunter
[This review was collected as part of a promotion.] It has been almost a year since I have purchased this stove for my mother. It works great but it is hard to see the heat setting on the dials. I have struggled to see the setting number. Other than that the stove works great.
Written by a customer while visiting Samsung US
Customer Rating
5
easy to use
on September 18, 2023
Posted by: shrink706
from Ozark AL
[This review was collected as part of a promotion.] I didn't realize how versatile this range was until I got it home
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features like Air Fry
on September 19, 2023
Posted by: Gas and Oil junky
from Wooster, Ohio
[This review was collected as part of a promotion.] Bought this almost a year ago, and its been great. Like the fact I can start this remotely
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful appliances, especially the refrigerator
on September 27, 2023
Posted by: Loving the Lakehouse
[This review was collected as part of a promotion.] We bought this, along with the microwave, dishwasher & Bespoke refrigerator to go in our retirement dream -our lakehouse!!! We love them all but I was disappointed when I learned I couldn’t get the morning blue glass in anything but the refrigerator. Maybe it’s better this way. Love these appliances!!!
Written by a customer while visiting Samsung US
Customer Rating
3
Safety
on October 7, 2023
Posted by: Taylor
from Pocatello, Idaho
Like others have stated before, the knobs are very sensitive. They are constantly getting turned on without realizing it. I want to buy child guards for them but I can't find any that fit. It would be really nice if Samsung could design their own that fit on their ovens or have an update where locking the oven would also lock the stove.
Features
5
Performance
5
Design
2
Value
4
Response from Samsung USBy SEA Care, October 9, 2023
Hi Taylor,
Safety is always our primary concern with our appliances. Let us look into the solution to ensure your family's safety.
Here is a link to help you with the range knobs. Please read the details below, follow the steps, and click the hyperlinks for further assistance.
Range knobs accidentally turn on cooktop too easily.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number, 1146384153, to help our team pull up your information.
Have a great day.
^Aloe
Safety is always our primary concern with our appliances. Let us look into the solution to ensure your family's safety.
Here is a link to help you with the range knobs. Please read the details below, follow the steps, and click the hyperlinks for further assistance.
Range knobs accidentally turn on cooktop too easily.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number, 1146384153, to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 9, 2023
Posted by: Poolshark104
[This review was collected as part of a promotion.] I bought this 3 weeks ago and so happy I did. Great product.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great design
on January 29, 2024
Posted by: Jumpman
from Miami FL
[This review was collected as part of a promotion.] The range works well, however the glass gets too dirty..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Worst I have ever owned!
on February 9, 2024
Posted by: RainiS
from Kansas
This is the worst Range I have ever owned. I was happy when I received it 3 months ago, but I quickly changed my mind when I realized how easily it scratches and how hard it is to keep clean. The very first thing I did was read the manual on how to keep the glasstop looking new and shiny. I have done everything the manual says and have purchase the cleaning products they recommend, but nothing worked. The glass top looks terrible, scratched up, blotchy, just plain ugly. Also it is a danger hazard, the knobs very easily turn on even if you just lean over them. There's been a couple times already they have accidentally turned on with food on the stove causing it to burn. The oven is also difficult to use and confussing with all the settings. I am not impressed whatsoever by this stove and I do not recommend it to anybody. Safe yourself the trouble and headache, DO NOT BUY THIS!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA CARE, February 13, 2024
Your household safety and convenience is our top priority. Let's get you the help you need, RainiS.
For proper cleaning care and tips, kindly browse through the link below. Also, please watch the YouTube video and click on the hyperlinks included for further help.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
This additional guide will help explain how the knobs are turned on easily and offer suggestions for how to use them most effectively.
Samsung range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146847453, to help our team pull up your information.
Have a great day!
^Chrystel
For proper cleaning care and tips, kindly browse through the link below. Also, please watch the YouTube video and click on the hyperlinks included for further help.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
This additional guide will help explain how the knobs are turned on easily and offer suggestions for how to use them most effectively.
Samsung range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146847453, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US