Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
377
4 Stars
88
3 Stars
21
2 Stars
9
1 Star
35
89%of customers recommend this product.
(
391 out of
440)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
Looks great, has everything I need.
on November 12, 2022
Posted by: Dave
from Rochester, NY
[This review was collected as part of a promotion.] I love the integrated look of the range in my kitchen and the air fry feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Be cautious and check out Air Fryer!
on December 1, 2022
Posted by: Achchi
I bought this last year because of the air fryer. But I regret my decision. I used the air fryer couple of times and when i opened the oven door the Hot air came straight to face. I was busy and did not notice until later that the skin around the eyes were red. It happened again although I was cautious in opening the oven door. Unfortunately I do not do much cooking now nor baking to check it out early.
Response from Samsung USBy ROSSINI, Customer Care, December 6, 2022
We appreciate your review Achchi, and we thank you for reminding us to be cautious with their home appliance, especially the air fryer. We hope you are doing well.
To help you with this, I am sharing links about using air fryers to avoid untoward incidents. I also included the user manual.
Use Air Fry mode on your Samsung oven
https://www.samsung.com/us/support/answer/ANS00088063/
Page 35 User Manual Air fry
https://downloadcenter.samsung.com/content/UM/202206/20220613144743273/NE63T851_AA_DG68-01210A-05_EN_MES_CFR_220414.pdf
If you require any further information, feel free to contact us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide this reference number () to help our team gather your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
.
To help you with this, I am sharing links about using air fryers to avoid untoward incidents. I also included the user manual.
Use Air Fry mode on your Samsung oven
https://www.samsung.com/us/support/answer/ANS00088063/
Page 35 User Manual Air fry
https://downloadcenter.samsung.com/content/UM/202206/20220613144743273/NE63T851_AA_DG68-01210A-05_EN_MES_CFR_220414.pdf
If you require any further information, feel free to contact us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide this reference number () to help our team gather your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
.
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature!
on December 3, 2022
Posted by: jacob kim
from Seattle Wa
[This review was collected as part of a promotion.] I bought it a month ago and it has been performing over my experience.
Air fry feature works fantastic!
Air fry feature works fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung electric range
on December 13, 2022
Posted by: Lovetocook
from Columbia, SC
[This review was collected as part of a promotion.] I love my new Samsung range with all the options there isn't anything I can not bake, air fry, or cook. The variety of eyes on the cooktop makes it so easy for all my cookware . Having this range made my Thanksgiving cooking faster and easier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on December 19, 2022
Posted by: Calla
from Georgia
[This review was collected as part of a promotion.] So happy with my beautiful stove!! It cooks great! Haven’t baked much in it yet but can’t wait!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on December 19, 2022
Posted by: Tony
from Hudson NC
[This review was collected as part of a promotion.] I owned a similar model a few years ago.
Bought a new home w/ a different brand.
Missed having a Samsung oven, so I went out and bought a new version Samsung.👍
Bought a new home w/ a different brand.
Missed having a Samsung oven, so I went out and bought a new version Samsung.👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
worst appliance ever
on December 22, 2022
Posted by: Jeannebp
from Lago vista, TX
after less than 2 years this appliance has major issues- oven fan doesn't work and the main board temp sensor failed. all my experiences with ranges is that they last 15-30 years---this lasted less than 2. i called samsung and they were no help. i spent hours on the phone with them to find out that the parts are "backordered" a month--but they couldn't tell me the cost of the parts. since they make and supply the parts i find that unacceptable. their customer service is dismal. they also had canceled my ticket for no apparent reason which further delayed any action on my over. this is a failure on all levels. do better samsung.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Chrystel Mae, Samsung Care, December 27, 2022
We're here to help you, Jeannebp. Your satisfaction with the product is our prime goal.
Samsung oven fan is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
We would like to inquire further about your unit to determine how we can help you better.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145286071, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung oven fan is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
We would like to inquire further about your unit to determine how we can help you better.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145286071, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
on December 24, 2022
Posted by: Araineday
from Boston
Love all the Smart Things features. Airfryer is such a healthy time saver
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US