Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
377
4 Stars
88
3 Stars
21
2 Stars
9
1 Star
35
89%of customers recommend this product.
(
391 out of
440)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
4
Easy to use and clean
on July 28, 2022
Posted by: jamie
from Nashua, NH
I bought this two month ago and I am happy with it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy - Safety hazard
on August 11, 2022
Posted by: DoNotBuy
many have noted that you can not lock the knobs on this range. they very easily engage heating the stovetop. this is a huge fire risk. not worth the worry.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
3
Response from Samsung USBy Chrystel, Customer Care, March 30, 2023
Greetings,
We appreciate you informing us about the range knobs. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145617306, to help our team pull up your information.
Have a great day!
^Chrystel
We appreciate you informing us about the range knobs. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145617306, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful Model- cant wait to use
on September 21, 2022
Posted by: Stephanie
[This review was collected as part of a promotion.] just received our range today so havent had a chance to use. writing review as it was required to receive the free 6 piece cookware set. oven turned on and preheated rather quickly compared to our last range. also super impressed with how fast the induction cooktop heated up our pan when we tested it. we dont like the design of the adjustable “feet” for the range.. kind of a pain. but its beautiful and i cant wait to test everything out!! “i received compensation for this review but the review is my own.”
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Glass top issue, only convection, shorter warranty
on September 30, 2022
Posted by: Heng
from New York
This model NE63T8511SS/AA is worse than my old model NE58F9500SS.
First of all, the size of the glass top is reduced and it does not cover the side countertops any more.
This new model has only one convection compared with the old model, which makes the air circulation worse.
The warranty period has been reduced to one year, while the old model has Five (5) Years Glass Cooktop Part and Radiant Heater Part.
Overall, a new model with reduced materials but more expensive.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, October 5, 2022
Greetings, Heng!
Thank you for your review and for using our electric range. We wish to help you with your Samsung range.
If you have questions or inquiries, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1144997788 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
BE CAREFUL
on October 3, 2022
Posted by: Annie
from New Bern, NC
my house caught on fire! these knobs are so easily turned. if you are single, live alone, and have no plans of pets or children in the future.. then it maybe right for you. i feel like there are safety regulations that should be in place to avoid situations like this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel, Customer Care, March 30, 2023
Good Day,
We appreciate you informing us about the range knobs, Annie. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145617157 to help our team pull up your information.
Have a great day!
^Chrystel
We appreciate you informing us about the range knobs, Annie. Our top priority is always your safety.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145617157 to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on October 24, 2022
Posted by: New in AZ
from Peoria AZ
“I received compensation for this review but the review is my own”.*. This is a beautiful exciting range. With the induction precise temperature control and the air fryer basket, it does it all.
Very please
Very please
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the air fry
on October 26, 2022
Posted by: Melanie
[This review was collected as part of a promotion.] Air fry function is great. The burners on the stovetop accommodate different sizes. I’ve never had a burner the size of my large caphalon pan.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good value for money
on October 26, 2022
Posted by: Krupa
from Florida
[This review was collected as part of a promotion.] Good value for money. Hope that it holds up well for many years.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US