Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
377
4 Stars
88
3 Stars
21
2 Stars
9
1 Star
35
89%of customers recommend this product.
(
391 out of
440)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
4
Excellent range
on June 27, 2022
Posted by: Toti
from Key Biscayne
[This review was collected as part of a promotion.] I am very happy with this range, it works great. The air fry feature is a bit messy.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 27, 2022
Posted by: Lisa
from Odessa Tx
[This review was collected as part of a promotion.] I bought this range when I got my new home.. I was so excited. The first person to used was my 11 year old daughter she loves it!!! And that's what's matter the most that my kids can use it with no problem at all. We like the air fryer!!! Will buy another one for my guests house.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Glass top cleaning
on June 27, 2022
Posted by: Hate to cook
from Wausau wis
[This review was collected as part of a promotion.] Glass top hard to keep clean. Stains hard to get off. Use recommended products but razor blade is almost always needed
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Impossible to program
on June 28, 2022
Posted by: Kathy
from Pennsylvania
[This review was collected as part of a promotion.] Have tried many times to connect to our WiFi so I could program when I’m not home with the app. Programming did not work.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy ROSSINI, Customer Care, July 20, 2022
Hello Kathy,
Thank you for reaching out to us, and we are glad to know that you are using the Samsung Range. We apologize for experiencing trouble connecting your product to the Wi-Fi. Please know that we value your feedback as this will help us improve the quality of our product.
To help you with this, I am providing these links to guide you on the issue.
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
SmartThings Does Not Connect or Discover LAN Wi-Fi Devices:
https://www.samsung.com/us/support/troubleshooting/TSG01109780/.
Connect and use your Samsung range with SmartThings
https://www.samsung.com/us/support/answer/ANS00049148/
In case of repair or replacement, you may check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63T8511SS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144714766
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for reaching out to us, and we are glad to know that you are using the Samsung Range. We apologize for experiencing trouble connecting your product to the Wi-Fi. Please know that we value your feedback as this will help us improve the quality of our product.
To help you with this, I am providing these links to guide you on the issue.
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
SmartThings Does Not Connect or Discover LAN Wi-Fi Devices:
https://www.samsung.com/us/support/troubleshooting/TSG01109780/.
Connect and use your Samsung range with SmartThings
https://www.samsung.com/us/support/answer/ANS00049148/
In case of repair or replacement, you may check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63T8511SS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144714766
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use and keep clean.
on June 28, 2022
Posted by: None
from Antioch, CA
[This review was collected as part of a promotion.] I've had this range for over a year and have not had any problems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most beautiful range ever owned
on June 28, 2022
Posted by: SShaffer1
from Rochester, ny
[This review was collected as part of a promotion.] Easy to clean, easy to use, smart things compatible, and makes cooking and baking a breeze! Not to mention it looks beautiful in my kitchen :) (would add photos but in the middle of renovating my house lol)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Range
on July 4, 2022
Posted by: Rosebud1627
from Mississippi
[This review was collected as part of a promotion.] I haven't been home much since we bought the range, but are pleased with the features we have used. I wish there was a complete printed manual, instead of having to find it on-line. It would be nice if a drip pan for the air fryer screen were included. I would like a larger storage drawer underneath or a warming drawer.
I am looking forward to learning the convection oven features and the bread proofing function.
I am considering buying the same range with out the air fryer and convection features as a second range.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on July 11, 2022
Posted by: UnknownUser
from IL
[This review was collected as part of a promotion.] Received a defective stove, and schedule several repairs but overall awesome features
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US