Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Average customer rating
4.4
(530 Reviews)
Rating breakdown 530 reviews
5 Stars
377
4 Stars
88
3 Stars
21
2 Stars
9
1 Star
35
89%of customers recommend this product.
(
391 out of
440)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
Customer Rating
5
Love this range
on January 19, 2022
Posted by: Lisa
from Flagstaff
[This review was collected as part of a promotion.] Best range with best features I've ever owned, and it's beautiful!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good stove, great look.
on March 10, 2022
Posted by: Chriskg
from Mystic CT
[This review was collected as part of a promotion.] Great looking stove. It works so much better than our old stove. I’d give it 5 stars except for the fact it is very easy to accidentally turn the knobs that turn on the burners if you’re not careful.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Fire Hazzard
on March 27, 2022
Posted by: Concerned
from Georgia
we purchased 4 new samsung appliances for our kitchen 5 months ago. they were delivered, installed, and looked perfect. however, the range is a fire hazzard. the sales rep may not have known just how easy it is for the knobs to be bumped and turned on, but i feel like this should be a warning on this product. had i been made aware of this, i wiuld have definitely went with the standard free standing range with controls on the top back. many times someone in our home has bumped the knobs and turned a burner on. we had to remove our cover due to fear of our home burning down. last night, we were having a gathering and someone bumped the stove turning it on and the cake box caught on fire. i truly think you should allow me to exchange this dangerous device before something worse happens.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
3
Response from Samsung USBy Chrystel, Customer Care, March 29, 2023
Hi There,
We acknowledge you telling us about your experiences with the range. Let's help you out with your unit.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145613137, to help our team pull up your information.
Have a great day!
^Chrystel
We acknowledge you telling us about your experiences with the range. Let's help you out with your unit.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145613137, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Like the ability to dry fruit in ove
on May 3, 2022
Posted by: Rigmar
from San Antonio, TX
[This review was collected as part of a promotion.] Happy with range. Had to return due to "bad line" notice. Found out later it was the range circuit breaker was faulty. had to replace it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature the air fry
on May 23, 2022
Posted by: Toti
from Key Biscayne
[This review was collected as part of a promotion.] We are very happy with this range, the app is working great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new stove
on June 13, 2022
Posted by: Mimi
from Shelbyville, Ky
[This review was collected as part of a promotion.] Bought this stove about a month ago and love it so far. Have not used all the features yet but I am sure they will not disappoint. Looks great in the kitchen too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
not great but good
on June 27, 2022
Posted by: bill
from Amsterdam ny
[This review was collected as part of a promotion.] decent, over priced but a nice range. delivery guys were rough on it but they did the best they could it was heavy
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Rainly, Samsung Care, July 20, 2022
Hi bill,
We appreciate you giving us a review about the Samsung Range. You made an excellent choice for your home, and we are pleased to know how happy you are. I understand that the range is a bit pricey but there are lots of features that you can enjoy.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144715307
^Rainly
We appreciate you giving us a review about the Samsung Range. You made an excellent choice for your home, and we are pleased to know how happy you are. I understand that the range is a bit pricey but there are lots of features that you can enjoy.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144715307
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 27, 2022
Posted by: Kimberly
from San Antonio, Texas
[This review was collected as part of a promotion.] I love how this has a convection oven, you can use it as a regular oven, or as an air fryer!
The cook top cooks even, it heats the pans up fast and the cook top will cool off quickly too when you're done cooking.
The cook top cooks even, it heats the pans up fast and the cook top will cool off quickly too when you're done cooking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US