Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
Keeping cool
on July 21, 2016
Posted by: Ms BEB
I'm really happy with my AC unit-it's just a little too loud
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Performance
on July 21, 2016
Posted by: DM53
from Manchester, IA, United States
To be honest, I was not happy that I had to invest in a new air conditioner alreadym, since I am on a single income, live alone, and I had just purchased one (a different brand) in July of 2012.....same physical size, same BTUs, almost identical front panel design to this Frigidaire. It was used for about a month that first year, then for about 4 to 5 months as needed in 2013, 2014, and 2015, but in about late August last year, it stopped blowing cold air. It still ran, in fact, I could still hear the compressor kick on, but the air was not cold. I toughed out the rest of the season without air, then knew I had to get it fixed or, hopefully, some sort of partial 'refund' on a new replacement unit. Long story short, I probably spent a total of an hour and a half to 2 hours making phone calls, being transferred, getting transferred back to the automated answerer, transferred again, given a different number to call, (only to hear the exact same automated answerer), etc., until I finally decided to give up and go buy a new one, and a different brand. I got on the internet and searched 15,000 BTU air conditioners, read all the reviews, and decided on the Frigidaire, due to the high ratings and reviews. I called a place that carried this brand and wasn't more than a 45 minute drive for me, but they said they didn't have one in stock, and the closest store that did was almost a 3 hour drive away (I live in a small town in eastern Iowa, and would have had to drive quite a way south and east into Illinois). So, I asked if they had a 12,000 BTU in stock and they did. I took off work one afternoon and drove there, bought it, brought it home and installed it in my window, following the instruction book, and have been very pleased so far with the performance. I love the 'Econ' choice, but today and for the next 3 or 4 days, we are in a heat warning (temps in the 90s with heat indices reaching as high as 110 to 115), so I am ecstatic that I have this air conditioner and that it works so well! I would definitely recommend the Frigidaire brand to anyone; quality matters!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 21, 2016
Posted by: dijo
from Avon, CT, United States
The unit is very quiet for a window A.C. We have need for cooled, filtered air and it is doing the job.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very easy to operate, and cools the room quickly
on July 21, 2016
Posted by: Howard P
from Pennsylvania, United States
Bought 2 months ago, and very pleased with how quiet and how quickly it cools the living room
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quality air conditioner
on July 21, 2016
Posted by: RJPic
from Chepachet, RI
I purchased two units to replace old units which stopped working. They seem to be quality units solidly manufactured. I like the features especially the remote thermostat I feel it is important to sense the temperature of the room not the temperature at the unit. The one feature that I feel is missing is a stand alone dehumidifying setting. The only problem I have currently is that I have not recieved my extended warranty that I applied for. I would recommend this unit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful features
on July 21, 2016
Posted by: Deb10
from Massachusetts, United States
I bought two of these for my mother's house and she loves them. There are a variety of settings and the remote makes changing settings easy for her.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on July 21, 2016
Posted by: MrsGranger0212
from Brooklyn, NY, United States
I bought my air conditioner a few months ago and we have had the best summer so far!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bought two. Neither worked.
on July 21, 2016
Posted by: ChazL
from Montana, United States
The first one that I bought had a mechanical problem that caused loud banging. The second one had a compressor that was faulty and never engaged. I sent both of them back, and I bought a different brand and it works beautifully. Don't waste your money on Frigidaire.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com