Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
Quiet and cold!
on August 18, 2016
Posted by: Miggs
from Manhattan, New York, NY, United States
I bought this AC a few months ago. It is fantastic. Keeps the apartment cool and it is relatively quiet. Thumbs up!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super Cool
on August 15, 2016
Posted by: PeteInChiTownHeat
from Chicago, IL, United States
Super great unit so far. Easy as can be expected to install. Cooling a 700 square foot 2 level unit, might get a second for the lower level but this is doing the trick up to 90 degrees in Chicago humidity. Bonus round: didn't boost the electric bill with 2x the BTUs of my old unit from the 1990's.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 15, 2016
Posted by: PAOJ
from North Carolina, United States
I have had it for about 1 month works great, cools down quickly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
it does the job
on August 15, 2016
Posted by: shadow50
from phila pa
the thing i do not like is where the air comes out of
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 18, 2016
Hi Shadow50, thank you for taking the time to share your review. Thank you for your insight on your air conditioner. We'll share your important feedback with our design teams for future consideration. -Kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Some glitches but otherwise a good AC
on August 13, 2016
Posted by: ProfessorChaos
from New York, NY, United States
Basic background of the device -- The "Cool" mode on this unit forces the fan to operate 100% of the time, and then the condenser cycles on and off in order to reach the set temperature. The "Economy" mode syncs the fan and condenser, so that both will simultaneously turn on and off to reach the set temperature. The glitch in the system is as follows: In "Economy" mode, once the threshold temperature is reached, the device powers off as it should. However, once the ambient temperature increases by a small amount the unit will rapidly cycle on, blow for sometime as little as 30 seconds, then shut off. This is annoying for a couple reasons. First, the sound of the unit constantly turning on and off is pretty frustrating. Second, the unit does not stay on long enough to compensate for the rate of increase in temperature of the room that can happen in buildings that aren't well insulated. To compensate for this glitch, always keep the unit on "Cool" mode so that the fan doesn't turn off. The cycling of the condenser happens at about the same frequency as "Economy" mode, but the condenser seems to stay on longer and so actually has pretty good effect at further cooling down the room.
Other tips:
- The temperature sensor on the device and the remote will detect different temperatures since the unit should be cooler. The remote is a cool concept because you can get the AC to actually cool down a room to a more accurate set point. I enjoy this feature, but you can accomplish similar results by simply setting the unit's temperature set point down maybe 3-4 degrees cooler than you actually want the room.
- Avoid "Economy" mode when actively trying to cool down a room you're in. It's better for preventing a room from getting too hot while you're not in it.
- The temperature sensor on the device and the remote will detect different temperatures since the unit should be cooler. The remote is a cool concept because you can get the AC to actually cool down a room to a more accurate set point. I enjoy this feature, but you can accomplish similar results by simply setting the unit's temperature set point down maybe 3-4 degrees cooler than you actually want the room.
- Avoid "Economy" mode when actively trying to cool down a room you're in. It's better for preventing a room from getting too hot while you're not in it.
Overall, very effective AC unit that can cool down not just my room but my entire 2br apartment. Just needs a little tinkering to get it right.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and compact
on August 13, 2016
Posted by: cookie06
from Flushing Queens n.y.
You can never go wrong when you purchase a Frigidaire, I only buy from Frigidaire. my microwave is from this line and No problems and my bedroom has a Frigidaire air conditioner and No problems, so I decided to purchase this one and so far No problems. I love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on August 12, 2016
Posted by: MChil
from Brooklyn, NY
Bought the unit in July and it's been working almost nonstop for a month. Cooling very well a big spoon located on the sunny side.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on August 12, 2016
Posted by: Jrobbins00
from Stillwater MN
We have had the unit in our window for a few weeks now. It cools the first floor of our house - just over 1,000 sqft - with a few well placed fans to help distribute the cool air. I would buy another and recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com