Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
Everything I wanted and more!
on September 16, 2016
Posted by: VoiceDC
from Washington, DC, United States
[This review was collected as part of a promotion.] During a very hot spell, I had need of a air-conditioner that came with all parts needed to fit into window, cooled 2 rooms and was remote-controlled. Easy change of temperature, fan speed was a plus.
[This review was collected as part of a promotion.] I have had the A/C for just over a month and it already has a problem. The sensor or switch that tells it to turn on when the Temp gets to high stopped working after about 2-weeks. The only way it will turn on automatically is when using the remote's temp control feature. I let the temp get 10 degrees above the setting on the unit and it still will not turn on when using the units setting. I should note that it does turn off when using the unit setting it just won't turn back on. This is while it is set on the Econ mode. The unit does cool well and is fairly quiet.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, September 27, 2016
Good afternoon, furscape! I hate to hear about your A/C experience. Please take a moment to contact us directly, we would like to review your account and see what assistance might be available. Courtney
[This review was collected as part of a promotion.] the quality i believe to be good as far as cooling is concerned,alhough i had problems with 2 orders back to back that had a broken ground on the connecter,think they have to redesign that plug,but as far as cooling its great
[This review was collected as part of a promotion.] I purchased my Frigidaire air condition unit almost 3 years ago and Frigidaire replaced my unit when I had problems with it at no extra cost to me IV never owned a product that the company stood behind with such guarantee I will always buy Frigidaire appliances thank you , sincerely Bb marie