Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
1
on September 25, 2016
Posted by: Kay7
from Oklahoma City, Ok.
[This review was collected as part of a promotion.] It's running a lot and not cooling well. I am not happy with this air conditioner.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 7, 2016
Oh no Kay7, I can only imagine how frustrating this has been for you! Is your air conditioner in cool, econ or fan only mode? Have you activated the remote sensing option? Please be on the lookout for an email from me with more information. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super cool!
on September 23, 2016
Posted by: dickiehartny
from New York, NY, United States
[This review was collected as part of a promotion.] I've struggled for years to find an air conditioner that would cool my NYC 6th floor walkup in the summer. All the hot air in the building seems to rise and trap itself in my apartment, especially in my bedroom, where I sleep in a loft bed literally inches away from the scorching roof of my building. Not only does my new Frigidaire 12,000 btu air conditioner keep me in cool comfort all summer long, but it is powerful enough to cool my entire apartment.
Thank you, Frigidaire!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid reliable cooling
on September 22, 2016
Posted by: jk10023
from New York, NY, United States
[This review was collected as part of a promotion.] I bought this as a replacement for a "quiet" AC with less BTUs. My apartment in only 400 sq ft, so this may have been overkill, but it really keeps my apartment cool.
It is not a quiet AC, but no window units are. I'm satisfied!
It is not a quiet AC, but no window units are. I'm satisfied!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Giving it a second chance
on September 22, 2016
Posted by: Mmvalley15
from New York, NY, United States
[This review was collected as part of a promotion.] Bought my AC back in May and didnt really use it till August because I was away. August was an intense hot month however, I dont understand how on the hottest day of the year, the touch sensor when crazy. It was changing modes non stop.
The next day I called customer service and they explain that I should return it to the store and they would allow me to take another. After a month of trying to order a new one I finally installed it. So far its been great but I havent really used it much. Tim will tell.
The next day I called customer service and they explain that I should return it to the store and they would allow me to take another. After a month of trying to order a new one I finally installed it. So far its been great but I havent really used it much. Tim will tell.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, September 29, 2016
Hello Mmvalley15, thank you for sharing your experience with us. We certainly apologize that your previous air conditioner did not work properly. We hope that you are able to enjoy your new a/c for many years! Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool to colder.
on September 22, 2016
Posted by: Barbie22
from Hastings, MI
[This review was collected as part of a promotion.] When you want to beat the heat, buy a Frigidaire Air Conditioner like we did. i would buy another Frigidaire.. Very Happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best money spent!
on September 22, 2016
Posted by: Momma dot
from Massapequa Park, NY, United States
[This review was collected as part of a promotion.] I bought this and it is amazing. It cooled my whole bottom floor of my ranch style house. This summer was extremely hot and every single day I was so thankful that I had this unit. I didn't even keep it on cool, the Eco setting was perfect. I have been raving about this air conditioner to everyone. A real bang for the buck!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good.
on September 22, 2016
Posted by: Big Frank
from IL
[This review was collected as part of a promotion.] Old unit died and this was purchased as a replacement. Not the quietest unit out there, but it blows very cold and does the job well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
It does its job.
on September 22, 2016
Posted by: Xlntbowler
from San Antonio, TX, United States
[This review was collected as part of a promotion.] The old unit was having a hard time this one does not struggle at all with cooling the room.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com