Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
So far so good
on June 20, 2025
Posted by: FoxxieMoxxie
[This review was collected as part of a promotion.] We put the window unit in our kitchen and it cools the kitchen, living room and hallway extremely well. Won’t have to suffer this summer. It’s a little louder than I’d like but it’s a bigger unit than I’ve ever had so that’s probably why. Easy to install, just a few screws to keep it in place.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 23, 2025
Thanks for sharing your experience, FoxxieMoxxie! It’s awesome that the window unit is cooling not just your kitchen but also the living room and hallway—definitely a win for staying comfortable this summer. Understandable about the noise, especially with a bigger unit, but glad installation was straightforward for you. Appreciate the feedback! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold & efficient!
on June 18, 2025
Posted by: 2Cold29
[This review was collected as part of a promotion.] LOVE my new AC. I had bought a LG brand one and it was SO loud and didn’t do the job. I got this Frigidaire one with more btu for a cheaper price! My other Ac is Frigidaire and has lasted YEARS! This new one isn’t loud and it’s SO COLD. Cools my whole upstairs which is what I needed!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 19, 2025
We’re so happy to hear that you’re loving your new AC! It’s great to know it’s keeping your space cool and quiet—and that it’s living up to the performance you’ve come to expect from our products. Thank you for being a loyal Frigidaire customer and for sharing your positive experience!
If you ever need assistance in the future, we’re always here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. Stay cool – Maria
If you ever need assistance in the future, we’re always here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. Stay cool – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressive
on June 17, 2025
Posted by: Kara911
[This review was collected as part of a promotion.] This is a great unit. I replaced another brand with this fridgdaire and am so glad I did! I have owned fridgdaire products in the past and will never buy another brand again. It has no issues cooling down my living room and even reaches other rooms in my mobile home
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Air Conditioner!
on June 14, 2025
Posted by: JeffBak1
[This review was collected as part of a promotion.] Great Air Conditioner. Cools great even in hot weather and isn't too loud. We love it!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well and cools our space
on June 13, 2025
Posted by: Rjf95
[This review was collected as part of a promotion.] Worked well on an 80 degree day. Haven’t tested in full summer heat yet. Remote is nice with bigger buttons. Wish the lights on the unit were brighter, hard to tell if theyre on or not. Easy installation with included hardware.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ready for Summer
on April 26, 2025
Posted by: ReadyForSummer
[This review was collected as part of a promotion.] After having issues for years with our central cooling system we decided to purchase window units for the main areas we need to cool. Very straight forward to install and the manual explains what each function does. Having a remote makes it that much easier as well. The unit itself looks very nice and the electrical cord is a generous length. I recommend trying out different settings and temperatures until you find what works the best. It comes with a few rolls of foam for insulation, some with adhesive and some not, but after installing I did end up purchasing extra just because of the size and type of windows we have. As far as noise, it sounds like your typical window air conditioner. You can tell when only the fan is running and then when the compressor kicks on and off. I'm used to sleeping with the sound of a fan and easily able to sleep with no issues having this AC right next to the bed at night. The only area I can't review is the cost of running the unit but we've already purchased and installed 2 and would gladly buy again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it.
on April 14, 2025
Posted by: BigBlueElder
[This review was collected as part of a promotion.] I chose Frigidaire similar to the two that we already own. We like the way the designed/
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 15, 2025
Hello there. Thanks for sharing your feedback! It’s awesome that you’re sticking with Frigidaire and are happy with the design. When you find a brand that works well for you, it’s always a good move to keep it consistent. We’re glad to hear that the new appliance is living up to your expectations! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lanai
on April 7, 2025
Posted by: Skylight
[This review was collected as part of a promotion.] Perfect fit
Written by a customer while visiting frigidaire.com