Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
3
Replacement Model Cooling Nicely -- For Now
on July 25, 2017
Posted by: Arel
from New York, New York
[This review was collected as part of a promotion.] The original machine's keypad died three weeks into use, the remote was useless -- and it took the retailer (granted, not Frigidaire) a week during some oppressively hot July days to replace it. The new machine is working well... after two days' use. Am keeping fingers crossed regarding the keypad -- hope this is not a systemic problem. Perhaps I was sold a refurbished machine initially? Paid for it as though it were new, certainly...
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, July 27, 2017
Arel, thank you for taking the time to share your recent experience with us. We are excited to have you as part of our Frigidaire family. Please do not hesitate to reconnect with us directly. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
12000 btus
on July 25, 2017
Posted by: Jenkins2017
from Dallas, TX, United States
[This review was collected as part of a promotion.] I bought this ac unit about 3 months ago the digital part went out about 3 weeks ago and the warranty program for frigidaire has been so helpful and they have replaced my ac unit but as far as the unit itself it cools about 2 rooms for me and keeps it cold
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does the job well!
on July 24, 2017
Posted by: Sharky9977
from Wisconsin, United States
[This review was collected as part of a promotion.] I bought this a month ago and I also bought a universal AC window support bracket from another vendor. I would highly recommend a support bracket so you don't damage your window but that applies to any AC. We've had temps in the upper 80's with humidity close to 70% and it's kept the lower floor of my house extremely livable, which is what I bought this for. A friend stopped by and he thought my living room was cold!!! It was 88 degrees outside, I had it set to 69 degrees at the time. He also mentioned that his AC, also a 12,000 BTU, was much bigger than this unit. Bottom line is that this AC is doing what I need it to do and I couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on July 24, 2017
Posted by: Kim1971
from Sturgis, MI, United States
[This review was collected as part of a promotion.] we bought this a month ago and we are very happy with it. One thing I like the remote control because my husband friend comes over I turn it way down and it is very cold and he lives right way. If you don't wanted a gust to come over turn it way down like I did.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this air conditioner
on July 24, 2017
Posted by: Nana B21
from Mountain Top, PA, United States
[This review was collected as part of a promotion.] We bought this air conditioner for our "new" home. It works really, really well and keeps us comfortable. I especially like the energy saving feature that means it is not constantly running but does keep the temperature constant.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cools well but noisier than hoped for
on July 23, 2017
Posted by: CliffG
from New York, NY, United States
[This review was collected as part of a promotion.] I bought this new window air conditioner two months ago. While it cools the area well, it is noisier than I had expected of a new machine.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 26, 2017
Hi CliffG, thank you for taking a moment to share your room air conditioner review. It is normal to hear ‘high pitch chatter’ a sound of rushing air, gurgle/hiss, pinging or swishing and vibration. These are all normal. For more information of normal sounds during operation, please refer to page 4 in your Owner’s Manual. Verify that the original installation procedures have been followed properly. Pay special attention to any gaskets. If improperly installed, even a high quality, low-noise unit can rattle mercilessly. If you have any questions, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287 for assistance. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Unit works for the space
on July 21, 2017
Posted by: RadiationExpert
from Montrose, NY 10548, United States
[This review was collected as part of a promotion.] I like the feature where the timer turns it back on in the mode you left it. Just turning it off and on puts it in economy mode which can be annoying.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellant features and easy to use.
on July 21, 2017
Posted by: Jepardy
[This review was collected as part of a promotion.] This A/C unit cools 4 rooms on second floor apartment perfectly
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com