Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5 out of 5
4.5
(801 Reviews)
Open Ratings Snapshot
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product. 
(
343 out of 372
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
4 out of 5
4
like the features example the timer
on August 3, 2017
Posted by: Rosebudtreker
[This review was collected as part of a promotion.] I'm happy with my new air conditioner cools the larges space i have.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
great features
on August 2, 2017
Posted by: Hinlen
from Valley Stream, NY, United States
[This review was collected as part of a promotion.] I bought this 2 months ago and am very happy with its performance
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Air conditioner
on August 1, 2017
Posted by: Babygirl 56
from Troy, NY, United States
[This review was collected as part of a promotion.] It works great no problems keeps the room very cool
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
GREAT AC
on July 31, 2017
Posted by: MARIORUI
from East Providence, RI, United States
[This review was collected as part of a promotion.] WORKS REALLY WELL, KEEPS ROOM COOL. LOVE THE ECO MOOD.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Noisy
on July 29, 2017
Posted by: BMH228
from Little Falls NJ
[This review was collected as part of a promotion.] Cools off the room well but extremely noisy on all fan speeds.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2017
Oh no! I am dismayed to hear of your room air conditioner experience, BMH228. It is normal to hear ‘high pitch chatter’ a sound of rushing air, gurgle/hiss, pinging or swishing and vibration. These are all normal. For more information of normal sounds during operation, please refer to page 4 in your Owner’s Manual. Verify that the original installation procedures have been followed properly. Pay special attention to any gaskets. If improperly installed, even a high quality, low-noise unit can rattle mercilessly. If what you are hearing is not addressed, or you have any questions, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287 for assistance. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Works great.
on July 27, 2017
Posted by: Pd863
from Harrison, NJ, United States
[This review was collected as part of a promotion.] I purchased this airconditioner about two months ago. Very happy with the way it works.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 26, 2017
Posted by: Nomi808
from Honolulu, HI, United States
[This review was collected as part of a promotion.] I HAD been a loyal to Panasonic appliances must of my adult life. I reluctantly purchased this unit based on the measurement of our window in our new home. But I'm sold for now.
We're in Hawaii and when the humidity is high with no cool tradewinds we wilt in the heat. I thought we would need two units, one for the kitchen and one for the living room but started with one unit in the kitchen. It's been over a month since installation and 24 hour use. The single 12K BTU unit is enough for the kitchen and living room! We have a smaller unit installed in or master BR and used only at night.
Family is settling in cool comfort and dogs are snoozing contentedly. It's energy efficient and not pulling much power especially on economy mode. It's loud when fan is on high, but it is a window unit and to be expected. I'm curious to see the electric bill, but not worried.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Bang for the Buck!
on July 26, 2017
Posted by: hlloyd
from Brooklyn, NY, United States
[This review was collected as part of a promotion.] I bought this air conditioner approximately two months ago just prior to the NY summer. My previous a/c was a floor unit that struggled to cool my apartment. This unit does so with ease! In fact it stays on energy saver 90% of the time. Importantly while cooling my apartment better my energy bills have decreased. Great Job Frigidaire!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
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