Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
on July 6, 2025
Posted by: LSaxton
[This review was collected as part of a promotion.] Functions as expected, simple with no added features.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 8, 2025
Thank you for your feedback, LSaxton! We're glad to hear your Frigidaire is functioning as expected. Sometimes, a simple, no-frills appliance is exactly what’s needed—reliable and easy to use. If you ever have any questions or need support, we're always here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 5, 2025
Posted by: LMENY
[This review was collected as part of a promotion.] Appreciating the new AC in hot July weather!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Replacement for midea u shaped
on July 3, 2025
Posted by: Mike21863
[This review was collected as part of a promotion.] This ac good cools as it should noise level not bad ,instalation so/so I always struggle with this is have replacement windows in an old house (1900) but overall I would say it's a good value
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 7, 2025
Thank you for your feedback! We’re happy to hear the AC cools well and has a reasonable noise level. We understand installation can be tricky, especially in older homes. Glad to know you find it to be a good value overall! If you need any further help, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Air conditioner
on July 2, 2025
Posted by: Drdan10
[This review was collected as part of a promotion.] My air conditioner works great.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Air conditioner
on July 1, 2025
Posted by: Desh
[This review was collected as part of a promotion.] The unit itself works fine. The remote control however does not light up in the display window
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 1, 2025
Thank you for your feedback! We're glad to hear your 12,000 BTU Window Room Air Conditioner is working well overall. We’re sorry to hear about the issue with the remote display — we understand how frustrating that can be, especially when trying to adjust settings in low light. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on June 26, 2025
Posted by: Momduhh
[This review was collected as part of a promotion.] So cold
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 23, 2025
Posted by: CoolingSR
[This review was collected as part of a promotion.] We bought the window a/c and it has worked very well. We’ve only had it for about 2 weeks, but it is working wonderfully. Size is just as defined.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well!
on June 23, 2025
Posted by: Caitlindsellers
[This review was collected as part of a promotion.] Easy to set up and cools well, even during this heat wave the Midwest is experiencing. Glad I bought this when I did.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2025
Thanks so much for your review! We’re happy to hear your unit was easy to set up and is keeping you cool—even through the Midwest heat wave. Great timing on the purchase!
We really appreciate your support and hope it continues to serve you well all summer long.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We really appreciate your support and hope it continues to serve you well all summer long.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com