Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5 out of 5
4.5
(801 Reviews)
Open Ratings Snapshot
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product. 
(
343 out of 372
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5 out of 5
5
Emergency Purchase was a great investment!
on October 17, 2017
Posted by: SarahPapas
from Whitehall, MI, United States
[This review was collected as part of a promotion.] I purchased this unit for a small rental space i have that the old air conditioner finally gave up. I had to purchase quickly as i had people coming in the next day. This unit was not only easy to install right away that very evening but by the next day the studio space i purchased it for was cooled down noticeably. The remote is also a very nice feature to have on hand as well. Would purchase this again but next time for my own home!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Reliable, quiet and efficient
on October 16, 2017
Posted by: Eddie Vee
from Florida
[This review was collected as part of a promotion.] I bought the 12000 BTU unit to replace an much older larger unit
that had quit working. We were pleasantly surprised to find that the Frigidaire AC actually cooled better, faster and was a lot
quieter than the older one. It is also much more energy effecient.
We couldn't be happier and would definitely recommend Frigidaire air conditioners to anyone who is looking for a "best buy". If you want frigid air buy Frigidaire.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Issue with it
on October 14, 2017
Posted by: 222debi222
from New York, NY, United States
[This review was collected as part of a promotion.] Fan or cooling doesn’t work on low speed and filter light stays on after cleaning filter
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 16, 2017
Yikes! 222debi222, to reset the check filter light after cleaning, press the filter rest button and the light will go out. My review of your account did not reveal any recent contact, or service request, pertaining to the fan not operating on low. So that we are able to gain more insight and assist you properly, we request that you reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Works Great
on October 13, 2017
Posted by: Wilma1957
from Bartow, FL
[This review was collected as part of a promotion.] Fairly easy to install. Cools our kitchen and living room area very well. Not too loud.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Energy Saver works great!
on October 13, 2017
Posted by: CC CC
from Kansas City, KS, United States
[This review was collected as part of a promotion.] Bought this at the beginning of the summer for a room with LARGE glass windows that keep it warm. Most of the summer just ran it on energy saver and didn't have any issues keeping cool.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Brrrrrr...heck yeah!
on October 12, 2017
Posted by: Ali42
from Portland, ME, United States
[This review was collected as part of a promotion.] I bought this a/c unit during a heat wave while I was home with a newborn and it pretty much changed my life and saved my marriage . Being a post-partum hormonal crazy woman is bad enough but add being super hot/sweaty/gross/sticky on top of it and my house was Not a happy place to be. Enter Frigidaire a/c unit with a remote control so I could adjust the temp from the couch while nursing and you had one happy momma! It cooled my entire downstairs and kept me cool(ER) under the collar. Thank you Frigidaire!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good cold
on October 12, 2017
Posted by: Maritzase
from San Juan, Puerto Rico
[This review was collected as part of a promotion.] For as far as I could use it it was great! I bought it September 12th, but because of Hurricane Maria I couldn't enjoy it long, since September 20th that it hit PR I have no power at home. I really miss it!!! I hope it works when I get the electricity back someday.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on October 11, 2017
Posted by: John1948
from Allentown, PA, United States
[This review was collected as part of a promotion.] 12,000 BTU's ...the right size. Of all the a/c's I have bought in the last 40 years this one fit like a glove. Easy install.
Written by a customer while visiting frigidaire.com
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