Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
On the Money!!!
on July 2, 2019
Posted by: Adelino
from New Jersey
[This review was collected as part of a promotion.] Glad I bought it on time it's doing what I EXPECTED.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great air conditioner, 3rd purchase.
on June 28, 2019
Posted by: Iantheplumber
from North Clarendon, Vermont
[This review was collected as part of a promotion.] This is my 3rd purchase of this air conditioner in the past 10 years. The first and second are still going strong after nearly 10 years at my children’s mothers home. This third one is in my new home and does great! Buying online can be risky tho, as the one I bought a few months ago came damaged beyond use, and the warranted replacement came in better condition, but was also smashed (broken plastic) on the front corner. I didn’t complain, as it was much better than the last, but still pretty disappointed as a brand new appliance. Overall, it works great tho! I like my Frigidaire air conditioners.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works As ExpectedExpected
on June 20, 2019
Posted by: Cosamayor
from Edinburg, Texs
[This review was collected as part of a promotion.] I bought this unit about 2 months ago. Works as expected but is very noisy. Fan has to be on low to be able to carry out a conversation.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 3, 2019
Hi, Cosamayor! We really appreciate you sharing your feedback with us, and we are glad to hear that your air conditioner is performing as designed. We understand that some sounds coming from your air conditioner can be clamorous. Your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which are a part of the normal operations.
Should you experience any unsual sounds or need any immediate assistance, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Should you experience any unsual sounds or need any immediate assistance, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice A/C Unit
on June 17, 2019
Posted by: Bikerg
from Metro NY
[This review was collected as part of a promotion.] I received this AC during the winter months through the local electric company energy audit. They replaced my old AC with this new Energy Saver model. I like the way its been working. The only negative is the Economy mode that cycles it on and off. It allows the temperature to rise more than what I would expect it to do before during back on and recool the area. Bottom line: haven't used it much since receiving it and time will tell how long it will last MTBF.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
good quality with excellent features
on April 13, 2019
Posted by: JackandAl
from El Dorado Hills, Calif.
[This review was collected as part of a promotion.] Purchased this unit for our sunroom (replacing a swamp cooler). This unit is much sleeker, quieter and more efficient. We are really enjoying it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooling!
on October 29, 2018
Posted by: MarkDF
from Acton, CA
[This review was collected as part of a promotion.] Easy to use and install. No problems. Remote has all controls needed.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
It does the job that the new GE brand could not do
on October 14, 2018
Posted by: Donna doodle
from Huntington WV
[This review was collected as part of a promotion.] It keeps my whole upstairs cool I like the way it cleans the room air
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cools great
on October 8, 2018
Posted by: Iggybop
from Marysville, PA
[This review was collected as part of a promotion.] Everything works great, the only issue I have with it is the thermostat, I have it set at 72 and come home from work and it’s 80 degrees inside and the unit is not running! I have pets and the thermostat concerns me!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com