Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
3
Place of drainage?
on May 24, 2020
Posted by: Hithuon
I bought this unit a few years ago and had no problems, but recently it has been leaving a stream of water down my siding. I can find no information on a designated drainage area for condensation online or in these FAQs, I just want to attach a hose to direct water away from the house. Help?
Response from frigidaire.comBy Briana, Online Outreach Specialist, June 3, 2020
Hello, Hithuon! Thank you for your feedback! We sincerely apologize for your experience with your window room air conditioner. If you find that water is dripping inside when the unit is cooling, tilt the air conditioner slightly to the outside to allow water drainage. There is no designated drainage area on this model. These instructions can be found in your installation manual. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
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