Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
Great AC!
on July 17, 2020
Posted by: TStewart2020
[This review was collected as part of a promotion.] Im currently using this unit to cool an open space consisting of my living room, kitchen, and a long walkway. The area is cooler by a substantial margin and i dont understand how i was doing it before
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on July 17, 2020
Posted by: Lump175
[This review was collected as part of a promotion.] We’ve had this for about a month. So far so good. Keeps multiple rooms nice and cool.
Written by a customer while visiting frigidaire.com
Customer Rating
5
An excellent feature.
on July 15, 2020
Posted by: Slim522
[This review was collected as part of a promotion.] I bought my air conditioner 3 weeks ago and very happy with the product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cools the whole downstairs!!
on July 15, 2020
Posted by: Edh1980
[This review was collected as part of a promotion.] I had a 600 btu window unit for the past 4 years and it never really cooled my living room during the summer. I figured we needed a higher btu window unit and decided to give this one a try. Im so glad I did because not only does it cool the living room, it cools the whole downstairs. It actually gets too cold sometimes. It works so good and it's the best window unit air conditioner I ever had.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great value
on July 15, 2020
Posted by: Slim817
[This review was collected as part of a promotion.] I managed to get this for a great price at Bjs. The unit is very quiet and easy to operate and cools off a large area in a short amount of time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome AC
on July 15, 2020
Posted by: Art G
[This review was collected as part of a promotion.] Bought this unit at BJ's at an awesome price and it keeps my living room cool. Highly recommended.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointing
on July 14, 2020
Posted by: dewbie
[This review was collected as part of a promotion.] Purchased a month ago, its so loud you cannot hear your self think, let alone anyone talking to you. You will get cool, as long as you are standing or sitting exactlyl in front of the unit. i purchased the same BTU as last unit expecting it to cool like that one. Not the case, it will cool a 10x10 room as long as you close the door. otherwise good luck. not worth the money.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 28, 2020
Hello, dewbie!
Thank you for your feedback. I am very sorry to hear about the air conditioner not cooling properly. This is the type of feedback that our product team uses to directly influence product development. Here are some tips that will assist with the air conditioner cooling:
-The unit will struggle to maintain temperatures if new air is constantly entering the room. Close all openings (windows, doors, side curtains on the unit, and window framing the unit sits into) in the room where the unit is located.
-Ensure nothing is blocking or impeding air flow at the entire front or entire back of the unit. All louvers on sides must also not be covered or blocked. Impeding the air flow will cause the unit to struggle to maintain temperature.
If you need further assistance with the air conditioner, please do not hesitate to contact us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. I am very sorry to hear about the air conditioner not cooling properly. This is the type of feedback that our product team uses to directly influence product development. Here are some tips that will assist with the air conditioner cooling:
-The unit will struggle to maintain temperatures if new air is constantly entering the room. Close all openings (windows, doors, side curtains on the unit, and window framing the unit sits into) in the room where the unit is located.
-Ensure nothing is blocking or impeding air flow at the entire front or entire back of the unit. All louvers on sides must also not be covered or blocked. Impeding the air flow will cause the unit to struggle to maintain temperature.
If you need further assistance with the air conditioner, please do not hesitate to contact us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Air Conditioner
on July 14, 2020
Posted by: KerryT
[This review was collected as part of a promotion.] Nice air conditioner, holds temperature, quiet, love the remote.
Written by a customer while visiting frigidaire.com