Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
Perfect!
on July 22, 2020
Posted by: Unnamed
[This review was collected as part of a promotion.] Bought this air conditioner about two months ago, works great and is easy on the electric bill!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooling power!!
on July 21, 2020
Posted by: Roc856
[This review was collected as part of a promotion.] I bought this unit about a month ago. This unit cools my entire downstairs effortlessly and the eco feature works flawlessly to keep my house at a nice stable temperature even during this heatwave we're having in NJ. I would definitely buy from Frigidaire again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire
on July 20, 2020
Posted by: pohlarcat
[This review was collected as part of a promotion.] This my 4th Frigidaire air conditioner, the one I replaced a 12000 btu lasted for 5 years, this one has Ben running since I bought it and I’m sure it will last as long. Couldn’t have made a better purchase
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just one issue
on July 20, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] The unit really cools down the area very fast but when the condenser kicks on there is a vibration that is very noisy and annoying until the condenser turns off again. Outside of that I enjoy what it can do on a hot day.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Customer Service
on July 20, 2020
Posted by: Matt is Happy
[This review was collected as part of a promotion.] Based on an issue we had with one of the two Frigidaire 1200 btu air conditioners being resolved quickly. We bought two more this year. We have four of the same model being used in the house. Besides customer service, ease of use, energy efficiency and remote control went into our decision.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Its broken
on July 18, 2020
Posted by: Brightman
[This review was collected as part of a promotion.] I bought this 6 weeks ago an it’s still broken Frigidaire parts department said software front control board not available brand new no parts really absurd
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 4, 2020
Hello, Brightman
I’m not pleased to learn about your issues with your new AC. Please know we make every effort to manufacture quality products. I reviewed your file and see where you were sent a letter with instructions on how to have this matter resolved. Please reach back out to us if you need further assistance.
Bianca
I’m not pleased to learn about your issues with your new AC. Please know we make every effort to manufacture quality products. I reviewed your file and see where you were sent a letter with instructions on how to have this matter resolved. Please reach back out to us if you need further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's great
on July 18, 2020
Posted by: mel230157
[This review was collected as part of a promotion.] Love the A.C , it cools. the entire house , and a very affordable price
Written by a customer while visiting frigidaire.com
Customer Rating
5
love the features
on July 17, 2020
Posted by: jeanette44
[This review was collected as part of a promotion.] really like the econ feature and the timer, allows me to set it before I get home
Written by a customer while visiting frigidaire.com