Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
Just plain excellent!!
on August 6, 2020
Posted by: Breed
[This review was collected as part of a promotion.] I bought this a month ago to cool my living room and kitchen which are open spaces. Not only does it do a great job of cooling but it was a ease to install. With temperatures reaching the high 90s this is a life saver. I'm so glad I purchased this unit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It works amazingly well!
on August 4, 2020
Posted by: Kristen08
[This review was collected as part of a promotion.] I bought this in hopes that it would help to cool my small apartment and I’m stunned by how well it works! It cools and dehumidifies my living room, hallway, and kitchen, and even my office a bit too! Excellent!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on August 4, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Seems to have a noise when running
It comes from where the filter is, rattles after being on for awhile. Seems like front panel loosens
Otherwise, love it
It comes from where the filter is, rattles after being on for awhile. Seems like front panel loosens
Otherwise, love it
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 19, 2020
Hi, DeDe Russo!
Thank you for you feedback. We are glad to know that the air conditioner is working well, except for your concerns with the rattling noise. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for you feedback. We are glad to know that the air conditioner is working well, except for your concerns with the rattling noise. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
new
on August 3, 2020
Posted by: dactyl
[This review was collected as part of a promotion.] I just installed this unit the other day it replaces an 8000 btu unit. that died after 12 yrs. This unit seems to do the job. It's fan is loud even in the low setting and the unit does sweat a lot. Too complicated. the biggest problem for us the directional louvres as the do not angle enough to create a flow for us.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 18, 2020
Hi, dactyl!
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for your concerns with fan noise and sweating. Sweating on the appliance is normal due to the air conditioner blowing cool air into a room that has warmer air that is humid. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for your concerns with fan noise and sweating. Sweating on the appliance is normal due to the air conditioner blowing cool air into a room that has warmer air that is humid. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keeps me cool
on August 2, 2020
Posted by: Cuchita
[This review was collected as part of a promotion.] I bought a few weeks ago and am very happy with it but it sweats a lot at night. Any suggestions other than that no problems
Written by a customer while visiting frigidaire.com
Customer Rating
5
Blows cold air hard
on August 1, 2020
Posted by: 3113 Mike
[This review was collected as part of a promotion.] This unit blows me out of the room... exactly what I was looking for!! Cools a couple rooms close by (with fans). Absolutely great and easy to install!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great feathers
on August 1, 2020
Posted by: eaglespirit
[This review was collected as part of a promotion.] I brought it last month before the two heat waves in Boston works great.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great price
on August 1, 2020
Posted by: Kagar
[This review was collected as part of a promotion.] This worked great at first but now after a month it kicks off without the room being at temp.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 18, 2020
Hi, Kagar!
Thanks for providing your feedback. We would love to learn more about your concerns so we can better assist. When you have a moment, feel free to reach out to us via chat at Frigidaire.com or via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for providing your feedback. We would love to learn more about your concerns so we can better assist. When you have a moment, feel free to reach out to us via chat at Frigidaire.com or via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com