Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5
Works great
on August 15, 2020
Posted by: Desdie22
[This review was collected as part of a promotion.] Saw a deal on the 12000 BTU air conditioner and decided to go for it. We needed a strong unit to cool down a large family living area. And this unit does not disappoint. It keeps things nice and cool on the hottest of days. We loved the Frigidaire ACs so much we bought the 6000 BTU units for the bedrooms too. Very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
1
I'll never buy from this company again
on August 14, 2020
Posted by: Angry00
This worthless ac power cord blew out and this company won't give me a replacement
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 1, 2020
Hi, Valued Consumer!
Thank you for reaching out to us. We are sorry to hear of your issue with power cord. We have sent you an email in regard to your concerns. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of your issue with power cord. We have sent you an email in regard to your concerns. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT LITTLE UNIT!
on August 12, 2020
Posted by: ALMETA
[This review was collected as part of a promotion.] THIS LITTLE UNIT DOES A GREAT JOB FOR MY 500 SQ FT. SUN-ROOM AND IT PACK'S A COOL PUNCH!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact for a powerful machine
on August 12, 2020
Posted by: SPdL
[This review was collected as part of a promotion.] Needed to replace our old 10,000 btu...
This machine is amazing. Quiet, powerful, and compact.
This machine is amazing. Quiet, powerful, and compact.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on August 11, 2020
Posted by: liz59
[This review was collected as part of a promotion.] Purchased two of these at the beginning of the summer and so happy that we did. They cool the entire first floor of my home. They are quiet and relatively light for the amount of BTUs. I would definitely recommend them and purchase again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far greater!
on August 11, 2020
Posted by: Chrissy D
[This review was collected as part of a promotion.] I bought this a few months ago and it's working very well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on August 10, 2020
Posted by: jaiper
[This review was collected as part of a promotion.] I’m really happy with my air conditioner . It is quiet and cool the house quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very Loud
on August 10, 2020
Posted by: sweeti
[This review was collected as part of a promotion.] When compressor kicks in the unit gets very loud and then tapers off.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 27, 2020
Hello, sweeti!
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for your concerns with the compressor sound. The compressor will make a high pitch chatter sound while in operation. We hope this insight is helpful with your experience with the air conditioner. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for your concerns with the compressor sound. The compressor will make a high pitch chatter sound while in operation. We hope this insight is helpful with your experience with the air conditioner. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com