Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5 out of 5
4.5
(801 Reviews)
Open Ratings Snapshot
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product. 
(
343 out of 372
)
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Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5 out of 5
5
Great air conditioner for the price
on July 31, 2021
Posted by: kchapmans
[This review was collected as part of a promotion.] Easy to install. Using this in my living room in a desert environment. Remote is a good size and thick, so it is easy to grip. Like how it takes regular batteries rather than the button cell ones. A/C doesn't vibrate when in use, and it puts out a good volume of air on all fan speeds. It is a bit loud on high fan speed, but I rarely use that setting so that isn't an issue for me. It cools very well and quickly. Louvers work smoothly in all directions. LEd lights on the front telling me which settings I am using are bright, but not blindingly so. Front panel design is clean, curvy and looks good. So far, I'm very pleased with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Very efficient
on July 29, 2021
Posted by: Mistere25
[This review was collected as part of a promotion.] The unit cools very effectively. Was unsure it would cool our entire space but it works very well!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Broke within a few months
on July 14, 2021
Posted by: 26Ruby
[This review was collected as part of a promotion.] I bought this in April and it short-circuited after one hot weekend of running it frequently.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , July 15, 2021
Oh, no! We regret to hear you had that experience with your AC, 26Ruby. We see you have been assisted with a resolution in this matter. Please reconnect with us if additional assistance is needed. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great cooling power
on July 12, 2021
Posted by: Binkman78
[This review was collected as part of a promotion.] Using this unit in a 400 sq ft, vaulted ceiling cabin - cools quickly and maintains accurate temperature.
Some reviews say this unit is loud, my take - it has a powerful fan and moderate noise level.
Would I purchase again, definitely.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
UPS Shipping, Not Careful
on July 11, 2021
Posted by: Beth 1111
[This review was collected as part of a promotion.] Dented at Delivery. Temperature must be turned to about 70 to get condenser to kick in.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Quiet, quality and recirculates room air
on July 10, 2021
Posted by: Altus
[This review was collected as part of a promotion.] Bought for the ability to cool by using recirculated room air. Live in area that has alot of fires. When its smokey can't use swamp cooler or air conditioner that can't recirculate room air. Plus its more energy efficient cooling room air than hot outside air. Wish could find that feature more often and with smaller coolers. Thank You Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very powerful
on July 9, 2021
Posted by: Dee003
[This review was collected as part of a promotion.] Very happy with its performance. Excellent cooling.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Great Cooling but Noisy!
on July 8, 2021
Posted by: granby07
[This review was collected as part of a promotion.] I bought this a month ago to cool of an upstairs. It works great, but I swear its getting louder as the days go on when it is cranking! It is very noisy on high fan for cooling. It does the job, but definitely much louder than the first couple of days. Also, the back side and the edges of the air conditioner came in very damaged, even though it was in the box through shipment. Was unsure how this was possible, but the unit was damaged.
Written by a customer while visiting frigidaire.com
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