Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5 out of 5
4.5
(801 Reviews)
Open Ratings Snapshot
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product. 
(
343 out of 372
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5 out of 5
5
on May 15, 2022
Posted by: Skittles001
[This review was collected as part of a promotion.] Am loving it so far
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So far so good
on May 10, 2022
Posted by: Joshua K
[This review was collected as part of a promotion.] Love the dry mode, cools our cabin on the coast well and our generator runs noticeably longer on a tank of gas so must be considerably more energy efficient.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Service
on April 29, 2022
Posted by: Papa marty
[This review was collected as part of a promotion.] I had a small problem when my AC was installed. Frigidaire went above and beyond getting me service very quickly. I was so impressed with the service and quality of that unit that I purchased a second one to replace one that was only 5 years old.
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Terrible DO NOT BUY
on April 14, 2022
Posted by: SweatyHotUnHappyCustomer
This ac is terrible iv had it for 2 months and it has to run 24/7 and my room doesn't get any colder 67-62 degrees is all the same and it feels more like 72 degree air. this ac will get absolutely no where close to 62 DO NOT BUY
Response from frigidaire.comBy Anna, Online Outreach Specialist, April 18, 2022
We appreciate you taking a moment to share your comments with us. You should be able to maintain temps in the 60’s, when outside temps are not more than 20 degrees higher. Depending on the setting you have the air conditioner on, it can run continually. In the Cool mode, the fan will run continuously. Cooling may not occur until room temperature rises above 62°F (17°C). You can also check that the air filter has not become clogged which can affect the cooling performance.

Should you find these tips are not helpful, please contact our team via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
They say if it ain't broke... don't fix it - right?
on November 4, 2021
Posted by: Shosh24
[This review was collected as part of a promotion.] Well, 15 years later - I didn't because it wasn't broken - just "tired" and dirty inside!! So the only Brand I would buy was, of course, another spanking new Frigidaire 12,000 BTU Window-Mounted A/C!! I treated myself to a way updated model with "everything": fresher air, great "modifications" and a higher *** Energy Rating, which is already saving me $$ this year!!! I'm in NYC and have apt. automatic steam heat... this Frigidaire has a "Dry" mode which acts as a "dehumidifier"! AWESOME! Highly recommend.:)
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Sleek Looking High Quality Air Conditioner
on October 27, 2021
Posted by: Trish Pope
[This review was collected as part of a promotion.] I absolutely love my new air conditioner with its sleek modern design - Beside the look, it offers top of the line performance and has multiple settings to suit your desired comfort - I have now added a similar smaller unit by Frigidaire in another room - You can't go wrong with this purchase which will stand the test of time!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Coastal living
on September 30, 2021
Posted by: Tiny Home
[This review was collected as part of a promotion.] Excellent cooling for our coastal tiny home. We LUV IT!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Air Conditioner I Love Fridgidaire Products
on September 23, 2021
Posted by: Michell3gonzi
[This review was collected as part of a promotion.] I purchased this Air Conditioner for my home in South Texas. In Texas the heat is no joke and I am glad I made this purchase it cools a big room that is 20 by 20. When I first picked it up I couldn't believe how small the box was. I was expecting a big bulky box considering it's a 12,000 BTU. I got home and had no problems installing it. It cools really good. It comes with a remote control that has a display. The filter is so tiny. Fridgidaire is making better appliances. They made a powerful air conditioner into a smaller housing. No more big bulky air conditioners. What I also love about purchasing fridgidaire air conditioners is that it also comes with warranty. You can get 5 years of peace mind. These are appliances built to last and made with best quality of craftsmanship. There is no other brand for me and my family
Written by a customer while visiting frigidaire.com
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