Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
2
Only buy if you’re deaf
on August 13, 2022
Posted by: mjbalch
[This review was collected as part of a promotion.] This is the loudest air conditioner ever made. Full stop. So much louder than the Friedrich it replaced. And it doesn’t get the room as cool.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 15, 2022
Thanks for taking the time to share your feedback with us. It is normal for the unit to make sounds such as pinging, swishing, or high-pitched chatter. For an explanation of sounds you may hear, please see page 5 in the Owner's Manual.
We understand the AC isn't performing as expected. Your AC works best for room sizes up to 550 sq. ft. Please see page 14 in the manual for tips that should address your concerns.
If you should need any additional assistance. please chat with us via Frigidaire.com so we can assist you. -Bianca
We understand the AC isn't performing as expected. Your AC works best for room sizes up to 550 sq. ft. Please see page 14 in the manual for tips that should address your concerns.
If you should need any additional assistance. please chat with us via Frigidaire.com so we can assist you. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Take
on August 10, 2022
Posted by: madgolfer1
[This review was collected as part of a promotion.] Got this about a month ago - installation was fairly easy, it's not a heavy unit - the weather here in NYC has been it's usual July/August Hot - this unit has done a good job of keeping the 1st floor cool & livable - electric bill has not gone up excessively despite running it almost constantly - I bought the added 5 year warranty - I would recommend this A/C
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very good!
on August 8, 2022
Posted by: Christine723
[This review was collected as part of a promotion.] Working great I am freezing sometimes, but I use my down comforter!
That’s the way we like it!
That’s the way we like it!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on August 7, 2022
Posted by: Queenbon
[This review was collected as part of a promotion.] Easy to set up and get working. A bit loud, but seems standard for all ac units. Have not had issues. Does pull 10amps so needs appropriate circuit/line. Cools the space well.
Written by a customer while visiting frigidaire.com
Customer Rating
3
trips breaker
on August 6, 2022
Posted by: Strawberry Vynes
bought this unit last year .. used it for 3 months .. took it out of widow and stored it in spare bedroom .. put it in window for this summer and it keeps tripping my breaker .. goes a week working fine then it just starts tripping the breaker ..
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 8, 2022
We are not pleased to learn you are having issues with the AC tripping your breaker. We recommend ensuring the air conditioner is being used on a properly grounded wall receptacle and the outlet should be 115 volts. If the issue persists, please join us on a Live Chat via Frigidaire.com for assistance. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 6, 2022
Posted by: Stan17
[This review was collected as part of a promotion.] The unit was easy to install, and so far, reliable without issue. Like most window units, it can be a bit loud, but not bad, and better than many.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New AC unit
on August 5, 2022
Posted by: Kb1234567
[This review was collected as part of a promotion.] Powerful but a little loud
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well
on August 4, 2022
Posted by: Nicks52
[This review was collected as part of a promotion.] Have another Frigidaire window unit, same one, older model, between the 2 keeps my house very comfortable. Smaller ranch aprox. 1100 sq. ft.
Written by a customer while visiting frigidaire.com