Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5 out of 5
4.5
(801 Reviews)
Open Ratings Snapshot
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product. 
(
343 out of 372
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
5 out of 5
5
new A/C
on March 16, 2023
Posted by: Rollie58
[This review was collected as part of a promotion.] I had a bad time with my old A/C unit and was so glad I could get a quality A/C for a great price. I just had it installed and it's test run worked out good. Have to wait until temps rise to get full use out of it.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
window a/c 12000 BTW
on December 26, 2022
Posted by: 12000 btw
[This review was collected as part of a promotion.] small unit with lots of cooling power.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on November 19, 2022
Posted by: Smorgan184
[This review was collected as part of a promotion.] It's great, easy to use, very efficient in keeping house cool...
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Wonderful window air conditioner!
on October 17, 2022
Posted by: Rod65
[This review was collected as part of a promotion.] Purchased this window air conditioner to cool off a 500 sqft space in a high temperature and high humidity environment. Installation was easy, and the paint job on the case seems to be very well done, doesn't feel thin and cheap like some air conditioners. The unit works well to cool and dehumidify the space. Very happy with the purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on October 5, 2022
Posted by: Muggsgreg
[This review was collected as part of a promotion.] Works great cooling my 2 car garage. Can now use my home gym even on the hottest days.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 26, 2022
Posted by: Maesy49
ITS MORE COPACT THAN MY OLD LG AIR CONDITIONER.MY OLD AIR CONDITIONER WAS 14 YEARS OLD.MY NEW AIR CONDITIONER TAKES UP LESS SPACE THAN MY OLD ONE.IT DOES COOL OFF MY 2 ROOMS WITH LARGE OPENING.GREAT CHOICE THE PRICE WAS GOOD.THANK YOU
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
1 year ol,and stopped working
on September 5, 2022
Posted by: Passed off
Year old and no longer cools,model FFRE123WAE
WILL NEVER BUY ANOTHER FRIGIDARE.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 6, 2022
We're terribly sorry to hear your AC experienced a failure so soon! Please know this is not a typical experience and we want to ensure you receive a resolution. This model does have a 5-year warranty on the sealed system; we would like to troubleshoot the issue with you to determine the best next steps! Please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can do so!

Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very efficient.
on September 5, 2022
Posted by: AEsquilin
[This review was collected as part of a promotion.] Cools down the room fast and I like the many settings it has.
Written by a customer while visiting frigidaire.com
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