Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
567
4 Stars
165
3 Stars
28
2 Stars
5
1 Star
36
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Window Air Conditioner - White
Customer Rating
4
So far so good
on September 4, 2023
Posted by: HeyNow
[This review was collected as part of a promotion.] I had a larger BTU Frigidaire window unit and it lasted many years. Still worked when I replaced it with a new Frigidaire window unit. However in two different bedrooms, I put two other brands. The digital board on each would not work after a couple of years but they worked with the remotes. Just replaced one of those two with this Frigidaire 12000BTU. Next I will be replacing the other not named brand with a Frigidaire next year.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 17, 2023
Posted by: Laura11742
[This review was collected as part of a promotion.] So far so good! Ac has been working beautifully, ni complaints
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good AC
on July 28, 2023
Posted by: Karen1313
[This review was collected as part of a promotion.] Keeps my whole apartment cool.Quiet when on low fan. My remote was defective. Great customer service they promptly sent me out a replacement, which is working correctly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
12,000 BTU Window Unit
on July 26, 2023
Posted by: daveshave
[This review was collected as part of a promotion.] My central heating & air unit went out and I needed a temporary solution to cool my home. It is a small 1200 sq. ft. ranch. It is being used for most of the house as I close off two bedrooms during the day. So far it has been doing well.
It has a small dent on the back top left side from shipping that does not efect preformance.
It has a small dent on the back top left side from shipping that does not efect preformance.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet and works well
on July 24, 2023
Posted by: Mdavid123
[This review was collected as part of a promotion.] Cools my medium sized room quickly and runs pretty quietly
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well
on July 18, 2023
Posted by: Aril
[This review was collected as part of a promotion.] Works really well. Keeps the room really cool.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small, powerful air conditioner
on July 16, 2023
Posted by: Steven720
[This review was collected as part of a promotion.] This small little powerful 12,000 BTU air conditioner keeps my whole apartment cool even when it’s 90° outside very happy
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 15, 2023
Posted by: Brooklyn 718
[This review was collected as part of a promotion.] Quick, effective cooling, but noisy
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 17, 2023
Good day, Steven! Thank you for sharing your experience with your unit, and we’re sorry to hear this has been your experience with your AC, while we are happy that you loved it before you encountered an issue. It is normal to hear a noise when the unit is cooling. The Air movement sounds This is normal. If the fan is too loud, reduce the FAN setting. Window vibration: poor installation Refer to the installation instructions or check with the installer. In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com