Customer reviews from Pura Scents
Pura - Plus Smart Home Fragrance Diffuser - Black
Average customer rating
4.7
(4,550 Reviews)
Rating breakdown 4,550 reviews
5 Stars
3,884
4 Stars
357
3 Stars
156
2 Stars
69
1 Star
84
Customer Reviews for Pura - Plus Smart Home Fragrance Diffuser - Black
Customer Rating
1
Pura Plus
on February 18, 2025
Posted by: Claire L.
I gave the Pura plus 1star because it was impossible to get 1 of the 4 devices I ordered to reset, even after taking all steps recommended and trying a hard reset. It is disappointing that I am unable to use the device particularly because of the cost. Also because I love the idea of filling a large space with scent.
Written by a customer while visiting Pura Scents
Customer Rating
4
Pura Plus
on February 17, 2025
Posted by: Colonae C.
I prefer this Pura Plus device than the wall plug in. Some of my favorite scents from my wall device smell different in this Pura Plus device so I am off finding new scents. I do wish I could limit the scent time to 15 minutes intervals instead of 1/2 hour intervals. I also wish Pura had scratch abd sniff cards per company - relying on reviews is a hit or miss.
Written by a customer while visiting Pura Scents
Customer Rating
5
Truly pleased
on February 17, 2025
Posted by: Ashley H.
It’s quiet, it is easy to set up, it smells nice when we walk in, it doesn't smell like we have 3 dogs that live inside but also spends Plenty of time outside with us and at the barn!
Written by a customer while visiting Pura Scents
Customer Rating
2
Technical lssues
on February 17, 2025
Posted by: Mike H.
So this is my 3rd one, however the first two always seems to make a lot of noise as if the motor is about to go out. This normally starts after a few weeks of usage, and I find myself turning it off and on until the noise stops. I've mentioned my concerns to them before, and they've sent me an new one, but I'm having the same issue.
Written by a customer while visiting Pura Scents
Customer Rating
5
Love my Pura
on February 17, 2025
Posted by: Dawn H.
[This review was collected as part of a promotion.] The scents are amazing and I love that can Control the on off by the app on my phone.
Written by a customer while visiting Pura Scents
Customer Rating
3
Eh
on February 15, 2025
Posted by: Brandon B.
[This review was collected as part of a promotion.] Fils the space but is extremely noisy. I can hear it running before I can tell there’s a good smell in the air.
Written by a customer while visiting Pura Scents
Customer Rating
5
Overall, the product works really
on February 15, 2025
Posted by: Megan S.
[This review was collected as part of a promotion.] Overall, the product works really great. It keeps the room smelling fresh and the scheduling feature is nice to reduce use in off time since we’re using it in a place of business.
However, I would recommend improvements to the scheduling function so that schedules can be copied from device to device
Written by a customer while visiting Pura Scents
Customer Rating
5
Love this diffuser
on February 15, 2025
Posted by: Brittany V.
[This review was collected as part of a promotion.] I upgraded our main floor from the small wall plug in to this because it only made half our house smell with our favorite scent, now our whole house smells like it :)
Written by a customer while visiting Pura Scents