Customer reviews from Pura Scents
Pura - Plus Smart Home Fragrance Diffuser - Black
Average customer rating
4.7
(2,995 Reviews)
Rating breakdown 2,995 reviews
5 Stars
2,527
4 Stars
246
3 Stars
115
2 Stars
53
1 Star
54
Customer Reviews for Pura - Plus Smart Home Fragrance Diffuser - Black
Customer Rating
4
Love it
on February 16, 2026
Posted by: terre c.
[This review was collected as part of a promotion.] Loving my Pura Plus I had the small wall device and it was just not hitting my great room well enough. This one is doing a much better job and loving the scents I chose. I moved my wall unit to the primary bedroom and it was a seamless move
Written by a customer while visiting Pura Scents
Customer Rating
5
This device is perfect in
on February 16, 2026
Posted by: Christy K.
[This review was collected as part of a promotion.] This device is perfect in my living room. Covers the area well.
Written by a customer while visiting Pura Scents
Customer Rating
4
Did not smell the scent at all
on February 16, 2026
Posted by: Mallory P.
[This review was collected as part of a promotion.] It did not give me the scent in my house at all. I have never noticed any difference! Very disappointing and feel like I should receive a full refund!!! Do not send me anything else but a refund please
Written by a customer while visiting Pura Scents
Customer Rating
5
what a game changer
on February 17, 2026
Posted by: Carl B.
[This review was collected as part of a promotion.] Great product! it makes my home smell amazing! the compliments we receive are nonstop!
Written by a customer while visiting Pura Scents
Customer Rating
4
Easy set up - reliable internet is a must
on February 17, 2026
Posted by: Elizabeth S.
[This review was collected as part of a promotion.] Very easy to set up but it is in a room that doesn’t always have the best connection and can easily get disconnected. I’m going to move to different room because of this.
Written by a customer while visiting Pura Scents
Customer Rating
5
Love it!!
on February 17, 2026
Posted by: Susan R.
[This review was collected as part of a promotion.] My home smells AMAZING ALL the time with no extra effort.
Written by a customer while visiting Pura Scents
Customer Rating
3
Pretty, but doesn't seem as effective
on February 17, 2026
Posted by: Samantha V.
[This review was collected as part of a promotion.] This diffuser is really pretty, but the fan method is a bit loud compared to the original plug in diffuser/warmer. And it doesn't seem to "pump" the scent as well throughout the space (I notice it less, even though the setting is correct for the room space/ceiling height and it's on the strongest setting) than I do with the traditional plug in).
Written by a customer while visiting Pura Scents
Customer Rating
5
Love it!
on February 17, 2026
Posted by: Lisa O.
[This review was collected as part of a promotion.] Love walking into my apartment and smelling my favorite hotel! This device works great, but I think I’m going to order a second one because either I’m getting desensitized to the smell or it just doesn’t cover a large enough space that I thought it would but other than that it’s great
Written by a customer while visiting Pura Scents