Customer reviews from Pura Scents
Pura - Plus Smart Home Fragrance Diffuser - Black
Average customer rating
4.7
(4,127 Reviews)
Rating breakdown 4,127 reviews
5 Stars
3,511
4 Stars
327
3 Stars
145
2 Stars
67
1 Star
77
Customer Reviews for Pura - Plus Smart Home Fragrance Diffuser - Black
Customer Rating
5
awesome
on January 26, 2026
Posted by: Andrea W.
[This review was collected as part of a promotion.] This is a great product. I really like that I can change the intensity of the fragrance and the cord length isn't too short. Somehow I messed up my order and ended up paying full price for it instead of the free one with a 12 month fragrance subscription (try to get that if it's still available). It was super easy to set up and the app is easy to use. The scheduling was kind of weird (I wanted to manually set it to alternate fragrances but it had a "maximum" number of schedules and I had ten of them. After I removed one of the ten and tried to add it back it said I was at the maximum (9 now) which was weird. I hope they improve the app. It looks okay I guess, but I wish there were changeable covers because honestly I really don't like how it looks, the vertical lines look cheap. Honestly if they offered 'higher end' covers for it I would pay extra to get a nice one. Physically the cover does feel kind of cheap so hopefully I never drop it when I'm changing out the scents, I would not be surprised if it cracks at some point. It has never disconnected / stopped working and I've had it about a month so that's good. Overall it's a quality product but I hope they make changeable covers in the future.
Written by a customer while visiting Pura Scents
Customer Rating
5
Pura Device
on January 26, 2026
Posted by: Sidney D.
[This review was collected as part of a promotion.] I love the big device. I can small it almost anywhere in my house
Written by a customer while visiting Pura Scents
Customer Rating
5
Love my Pura!
on January 26, 2026
Posted by: Meg H.
[This review was collected as part of a promotion.] I decided to give this diffuser a try since nothing else I used had been consistently good. After a month I still love it and the scents are so fresh.
Written by a customer while visiting Pura Scents
Customer Rating
4
Great diffuser but needs work on how much scent is actually available
on January 26, 2026
Posted by: stephanie b.
[This review was collected as part of a promotion.] I really like the amount of scent that fills my room with this. However, the communication between the scent and the app is not great. I get that it is new so am hopeful that it will get better. I run out of scent long before the app says I should and the percentages are way off.
But, and this is a big but, It works great and really fills the room with the scent
But, and this is a big but, It works great and really fills the room with the scent
Written by a customer while visiting Pura Scents
Customer Rating
5
Love!
on January 26, 2026
Posted by: Jordan T.
[This review was collected as part of a promotion.] My favorite thing I have bought, my house always smells great
Written by a customer while visiting Pura Scents
Customer Rating
5
the pura plus device works
on January 26, 2026
Posted by: Jodi K.
[This review was collected as part of a promotion.] the pura plus device works perfect and is just the right size
Written by a customer while visiting Pura Scents
Customer Rating
5
Frasier Fir for that Christmas feeling
on January 26, 2026
Posted by: Jeniza K.
[This review was collected as part of a promotion.] A just-cut forest feeling that is both relaxing and invigorating. Frasier Fir smells like a freshly cut Christmas tree with notes of Siberian fir, cedarwood, and sandalwood. Filled up our home with a crisp, refreshing, and festive smell
Written by a customer while visiting Pura Scents
Customer Rating
4
Nice.
on January 26, 2026
Posted by: Trisha M.
[This review was collected as part of a promotion.] I enjoy the pura plus, it is sleek and quiet and have had no issues with it besides it does not make my whole room smell. I can only smell the scents when I am standing within 10 feet or so by it.
Written by a customer while visiting Pura Scents