Customer reviews from Pura Scents
Pura - 4 Smart Home Fragrance Diffuser - White
Average customer rating
4.7
(12,600 Reviews)
Rating breakdown 12,600 reviews
5 Stars
10,863
4 Stars
848
3 Stars
393
2 Stars
199
1 Star
297
Customer Reviews for Pura - 4 Smart Home Fragrance Diffuser - White
Customer Rating
3
it’s great when it works
on November 22, 2025
Posted by: Lauren Y.
[This review was collected as part of a promotion.] it’s great when it works properly. sometimes it’s on end we can’t smell the scent
Written by a customer while visiting Pura Scents
Customer Rating
5
Loving it so far
on November 22, 2025
Posted by: Stacey H.
[This review was collected as part of a promotion.] Really diffuses well and fills the room. Discreet and not ugly
Written by a customer while visiting Pura Scents
Customer Rating
4
Love it
on November 22, 2025
Posted by: Crystal F.
[This review was collected as part of a promotion.] This is a huge upgrade from other plug in models I have owed over the years. There were a few times it lost the information from a scent and I had to reinstall it.
Written by a customer while visiting Pura Scents
Customer Rating
5
New and improved
on November 22, 2025
Posted by: Julie J.
[This review was collected as part of a promotion.] I have been a pure user for five years now started off with the original period diffuser and I have now been upgraded to the newer version. It is definitely been an improvement. Highly recommend.
Written by a customer while visiting Pura Scents
Customer Rating
1
Long time customer DISAPPOINTED. Costly and not good for larger spaces.
on November 23, 2025
Posted by: Nicole S.
[This review was collected as part of a promotion.] I really like the scents Pura offers. I have a couple (6) of these around the house and the smaller versions in every bathroom (5).
A couple of issues, I do not mind paying a little more for the functionality of these plug ins especially with my favorite scent (Nest Birchwood Pine), these plug ins are meant for smaller rooms (8x10) NOT larger spaces (10x13 and beyond). In addition, the refill cartridges especially given that I have over 11 plug ins (larger ones require double cartridges) are very costly given that you need to replace the monthly even if you use the low “subtle” setting. I invested in two cold oil diffusers from companies like Hotel Collection for the larger spaces. They just work better to diffuse the scent and are way more cost effective. I am debating sending all of the double insert plug ins back.
A couple of issues, I do not mind paying a little more for the functionality of these plug ins especially with my favorite scent (Nest Birchwood Pine), these plug ins are meant for smaller rooms (8x10) NOT larger spaces (10x13 and beyond). In addition, the refill cartridges especially given that I have over 11 plug ins (larger ones require double cartridges) are very costly given that you need to replace the monthly even if you use the low “subtle” setting. I invested in two cold oil diffusers from companies like Hotel Collection for the larger spaces. They just work better to diffuse the scent and are way more cost effective. I am debating sending all of the double insert plug ins back.
Written by a customer while visiting Pura Scents
Customer Rating
4
Small but not so mighty
on November 24, 2025
Posted by: Madison B.
[This review was collected as part of a promotion.] I got this for a small office space but had to move it to my bathroom instead since that was the only place the smell was really able to take over
Written by a customer while visiting Pura Scents
Customer Rating
5
Pura volcano set
on November 24, 2025
Posted by: Erika C.
[This review was collected as part of a promotion.] Love the volcano scent just wish it could be a bit stronger
Written by a customer while visiting Pura Scents
Customer Rating
5
Amazinggg
on November 24, 2025
Posted by: Leah B.
[This review was collected as part of a promotion.] Love my Pura, easy to set up, love how you can schedule scents. Ready to get another!
Written by a customer while visiting Pura Scents