Customer reviews from Pura Scents
Pura - Car Smart Fragrance Diffuser - Black
Average customer rating
4.2
(3,757 Reviews)
Rating breakdown 3,757 reviews
5 Stars
2,336
4 Stars
534
3 Stars
380
2 Stars
218
1 Star
289
Customer Reviews for Pura - Car Smart Fragrance Diffuser - Black
Customer Rating
2
Disappointed -Frustrating Return Process
on July 23, 2025
Posted by: Aditya
The diffuser didn’t work well — I could barely smell anything unless I put my nose right next to it. On top of that, the return process was unnecessarily complicated. You have to email and call, then wait in line just to get a return label. A smoother return experience and better product performance would’ve made a big difference.
Written by a customer while visiting Pura Scents
Customer Rating
5
Great for my car!
on July 22, 2025
Posted by: Kingsley R.
[This review was collected as part of a promotion.] Great scents. It works for weeks on a single charge. And it’s compact. Perfect for my car.
Written by a customer while visiting Pura Scents
Customer Rating
2
Does not work as consistently as original
on July 22, 2025
Posted by: Susan
I bought the plug in style for my husband’s car and it always functions properly. I decided to get one for my car as well, but only the pro was available online. The pro, has a mind of its own with it working intermittently.
Written by a customer while visiting Pura Scents
Customer Rating
3
Not bad
on July 21, 2025
Posted by: Yusuf R.
[This review was collected as part of a promotion.] First one I bought was faulty, got sent a new one works but scent isn’t very strong and always stays on for some reason when I come near it
Written by a customer while visiting Pura Scents
Customer Rating
1
Not my favorite
on July 21, 2025
Posted by: Liz V.
[This review was collected as part of a promotion.] This thing is alright, the scents are not as strong as I would like and the Pro is advertised like it is able to not have a charger attached to it however I have to keep mine plugged in because it in fact does not keep a charge like advertised. I would not recommend this device to anyone.
Written by a customer while visiting Pura Scents
Customer Rating
3
Disappointing
on July 20, 2025
Posted by: Suzanne F.
Our children gave the diffuser as gift to their father. It has leaked the oils everywhere. We wrapped it in a paper towel in order to use it. It does smell great but, is very messy.
Written by a customer while visiting Pura Scents
Customer Rating
2
Not made for all cars
on July 20, 2025
Posted by: Kathlyn K.
[This review was collected as part of a promotion.] I have a newer model SUV and there is no where that is flat for this to sit and it only works on a flat surface. It doesn’t fit in the cup holders either. Super disappointing.
Written by a customer while visiting Pura Scents
Customer Rating
4
Works well, but charge does not last long
on July 18, 2025
Posted by: Ross A.
[This review was collected as part of a promotion.] I previously had two of the wired versions. They were ok, but I didn't care for the chord hanging out of the console, so I ordered the chargeable one. It's okay, but you might as well have the wired versions because the charge only lasts for a day or two, and I'm only in my car for about 30 minutes a day.
Written by a customer while visiting Pura Scents