Customer Reviews for Pura - Car Smart Fragrance Diffuser - Black
Customer Rating
3
Works great but needs some tweaks.
on June 16, 2023
Posted by: Jennifer P.
[This review was collected as part of a promotion.] I wish this had a better mounting system. Especially for smaller cars with a dash made of plastic and without the dash space it needs. It has to be plugged in which seems like a double edged sword. It’s great that it has the auto on and off but it’s limited to where you can keep it and it sometimes doesn’t want to work when you push the on off button. I wish it had a battery option and maybe came with a mounting sticker vs only a magnetic one.
I love this product! It works great! Only bug I’ve noticed is with the app and it not being able to connect to the device. And then when I finally get it to connect, it says the fragrance is unknown and the fragrance level says 100% when it’s actually not.
[This review was collected as part of a promotion.] I like the product. The fragrance isn’t very noticeable in the car , even in the high setting. When trying to control the device thru the app, it says it’s an unknown scent, and it’s 100% unless I turn off the device, remove the cartridge, turn it back on, slide the cartridge back in, and reconnect. I would like it give it another try and purchase another fragrance or try the home product.
[This review was collected as part of a promotion.] Our first car Pura was defective but once I get in touch w customer service, they arranged for a replacement & so far so good! Just wish getting a hold of customer service wasn’t so difficult
[This review was collected as part of a promotion.] In theory I love this, but use wise it’s not my favorite. I don’t love that it has to be plugged in all the time, it really makes it a lot less user friendly. I also wish it remembered the last setting you had it on, so you didn’t have to adjust every time you get in the car