Customer reviews from Pura Scents
Pura - Car Smart Fragrance Diffuser - Black
Average customer rating
4.2
(3,758 Reviews)
Rating breakdown 3,758 reviews
5 Stars
2,336
4 Stars
535
3 Stars
380
2 Stars
218
1 Star
289
Customer Reviews for Pura - Car Smart Fragrance Diffuser - Black
Customer Rating
1
Not Worth It
on July 10, 2023
Posted by: Molly
I was so excited for this product but it's been so disappointing. The app is terrible and glitches every time I use it. The diffuser also has connectivity issues. I've had to troubleshoot over and over again and it still doesn't work well. The scent is way too overpowering, even on the lowest setting. I've tried multiple times to contact support and the chat is never online. Would only let me return for store credit. Do not recommend.
Written by a customer while visiting Pura Scents
Customer Rating
3
Gets unplugged a lot. Hard
on July 10, 2023
Posted by: Courtney S.
[This review was collected as part of a promotion.] Gets unplugged a lot. Hard to keep the scent to stay in the slot. It’s okay, but I had a higher expectations.
Written by a customer while visiting Pura Scents
Customer Rating
5
Pura Car
on July 10, 2023
Posted by: Heather J.
[This review was collected as part of a promotion.] Works great! I just wish it would turn off when I turn the car off.
Written by a customer while visiting Pura Scents
Customer Rating
3
Long lasting scents
on July 10, 2023
Posted by: Christine S.
[This review was collected as part of a promotion.] The scents are great! They last weeks longer than the indicator tells you it has 0 percent left. The down side is your car has to have a USB plug outlet for this system to work, and it needs to be plugged in at all times.
Written by a customer while visiting Pura Scents
Customer Rating
1
So disappointed out doesn’t come
on July 10, 2023
Posted by: Robert C.
[This review was collected as part of a promotion.] So disappointed out doesn’t come with a starter scent!
Written by a customer while visiting Pura Scents
Customer Rating
4
Nice but needs improvements
on July 9, 2023
Posted by: Christina S.
[This review was collected as part of a promotion.] I like it but make sure your car doesn’t leave it running. Mine didn’t auto shutoff (not Pura’s fault) because I plugged it into an adapter. I really like the concept and it’s strong even on low, but I just can’t figure out where to put it. I wish it was wireless and could just be stuck somewhere out of the way.
Written by a customer while visiting Pura Scents
Customer Rating
5
Works fantastic! Doesn’t get wasted
on July 9, 2023
Posted by: Logan P.
[This review was collected as part of a promotion.] Works fantastic! Doesn’t get wasted while car isn’t running
Written by a customer while visiting Pura Scents
Customer Rating
5
Was only a moderate fan
on July 9, 2023
Posted by: Cody M.
[This review was collected as part of a promotion.] Was only a moderate fan of the coffee smell. Others are all fantastic.
Written by a customer while visiting Pura Scents