Customer reviews from Pura Scents
Pura - Car Smart Fragrance Diffuser - Black
Average customer rating
4.2
(3,758 Reviews)
Rating breakdown 3,758 reviews
5 Stars
2,336
4 Stars
535
3 Stars
380
2 Stars
218
1 Star
289
Customer Reviews for Pura - Car Smart Fragrance Diffuser - Black
Customer Rating
1
Not for me - Faulty devices
on July 21, 2023
Posted by: Amanda R.
[This review was collected as part of a promotion.] I didn't like it at all. I tried two and both had the same issues with it not recognizing the scent. Thankfully I was able to return it and use the credit towards my in-home diffuser. Supposedly there's a known issue and they're not sure when the update will be out to fix the issue. Kind of a bummer. Maybe I'll try again in the future!
Written by a customer while visiting Pura Scents
Customer Rating
1
Not what I expected
on July 21, 2023
Posted by: Lindsey C.
[This review was collected as part of a promotion.] The sent was not very strong and doesn’t radiate throughout my vehicle. I can’t even smell it unless I put it right up to my nose. I drove 4 hours and there was barely a scent
Written by a customer while visiting Pura Scents
Customer Rating
5
Love it!
on July 21, 2023
Posted by: Tiffany M.
Love this new car Pura device. The convenience of the high, medium, low feature is a game changer so you aren’t getting too much scent at once. It’s the perfect solution for a larger or smaller vehicle.
Written by a customer while visiting Pura Scents
Customer Rating
2
Not so sure
on July 20, 2023
Posted by: Rachel R.
[This review was collected as part of a promotion.] I’m still on the fence about my car device. It doesn’t seem like it puts out much scent, even after I’ve played with the intensity and high, med, low settings. It also makes an irritating noise as you drive. Not sure if mine is just defective!
Written by a customer while visiting Pura Scents
Customer Rating
2
Not a good product or app
on July 20, 2023
Posted by: William W.
[This review was collected as part of a promotion.] Really bad design. UI of app is terrible and never recognizes scents. Firmware updates fail every time. The cartridges fall out of the Pura all the time. All around waste of money for expensive scents that aren't that strong/appealing.
Written by a customer while visiting Pura Scents
Customer Rating
5
I love this set up
on July 20, 2023
Posted by: Karissa B.
[This review was collected as part of a promotion.] I love this set up for my car! Great options in the levels. Nice that it shuts off when my car isn’t moving! Love this!!
Written by a customer while visiting Pura Scents
Customer Rating
1
Unable to determine when to change cartridge
on July 20, 2023
Posted by: Michele C.
[This review was collected as part of a promotion.] This is the second diffuser - a replacement for the initial one that didn’t work. I am having the same problem. It doesn’t recognize the scent in the diffuser and never goes down from 100% of scent left. I don’t know when to change the cartridge.
Written by a customer while visiting Pura Scents
Customer Rating
4
The scent isn’t very strong,
on July 19, 2023
Posted by: Jeni N.
[This review was collected as part of a promotion.] The scent isn’t very strong, and smells more masculine than I was anticipating
Written by a customer while visiting Pura Scents