Customer reviews from Pura Scents
Pura - Car Pro Smart Fragrance Diffuser - Black
Average customer rating
4.3
(749 Reviews)
Rating breakdown 749 reviews
5 Stars
499
4 Stars
107
3 Stars
69
2 Stars
33
1 Star
41
Customer Reviews for Pura - Car Pro Smart Fragrance Diffuser - Black
Customer Rating
5
Easy to use, smells amazing
on July 22, 2025
Posted by: Ellen B.
[This review was collected as part of a promotion.] I have two dogs and two sons that get in and out of this car regularly. Enough said! The lemon scent is delightfully clean and effective; the diffuser is easy to use. Win win!
Written by a customer while visiting Pura Scents
Customer Rating
5
Great for my car!
on July 22, 2025
Posted by: Kingsley R.
[This review was collected as part of a promotion.] Great scents. It works for weeks on a single charge. And it’s compact. Perfect for my car.
Written by a customer while visiting Pura Scents
Customer Rating
2
Disappointed -Frustrating Return Process
on July 23, 2025
Posted by: Aditya
The diffuser didn’t work well — I could barely smell anything unless I put my nose right next to it. On top of that, the return process was unnecessarily complicated. You have to email and call, then wait in line just to get a return label. A smoother return experience and better product performance would’ve made a big difference.
Written by a customer while visiting Pura Scents
Customer Rating
4
Great smell for your vehicle!
on July 23, 2025
Posted by: Ashlyn C.
[This review was collected as part of a promotion.] I have enjoyed my air freshener. I do wish that it was stronger smelling even on the highest option.
Written by a customer while visiting Pura Scents
Customer Rating
4
Pro is amazing - just needs a few small improvements
on July 24, 2025
Posted by: Mark
I've had my Pro since Christmas '24 and love it! One issue that holds it back from 5 stars is the short battery life. Here's what I would like to see which would probably help a lot:
Make a "custom frequency" setting that we can set up in the app, which would allow the user to set up the power on/frequency/power off timers. For example, I would create a setting that would say "Step 1: when uninterrupted motion detected for more than 10 seconds, turn on Pura Pro. 2. Run subtle release of fragrance every 5 minutes. 3. When motion has stopped for more than 30 seconds, turn off Pura Pro". Each of those steps would be able to be custom set to suit the needs of the user.
I have no problems with the scents or how long they last. But I often enter my car to find the Pro is already on and based on the scent has been for at least a few minutes if not longer, with no one in the car, no motion of the car itself. All I can think is a large truck may have gone by or wind movement or ???
This should be able to be contained to an app update and maybe a firmware update, since you're not changing the hardware functionality of the unit.
Keep up the great work Pura team! This is definitely a great addition to my home - we have one pro and two originals in all three of the cars! :)
Written by a customer while visiting Pura Scents
Customer Rating
5
Pura car Diffuser
on July 25, 2025
Posted by: Victoria S.
[This review was collected as part of a promotion.] This car diffuser is simply the best one that i've ever purchased. I love the fragrance and this is so easy to use. I have definitely recommended this to my friends and family. So glad I purchased this.
Written by a customer while visiting Pura Scents
Customer Rating
4
Almost perfect… it not quite
on July 25, 2025
Posted by: Jen F.
The carefully curated scents that I love in my home are now in my car and I love it, but the defuser could use some tweaking. It would be nice to customize more setting in the app. It is distracting to adjust while driving. I have push the button multiple times to get the scent to the subtle setting that I prefer. Then have to remember to turn it off when I’m done driving. Wish I could set scent level, duration run time and save/loc my setting in the app. Then I’d only have to push the button once when I want it to run. The auto feature runs every time so get in the car. That’s too much.
Written by a customer while visiting Pura Scents
Customer Rating
4
Nothing like getting into a good smelling car
on July 25, 2025
Posted by: Sandra H.
[This review was collected as part of a promotion.] The pure car Pro works great you can charge it then unplug it until it needs recharging again and it will flash red to let you know that and to let you know when you need to change your fragrance as well as the app can notify you about your fragrance. I purchased volcano from blue Capri. That’s my favorite scent very clean fresh. Nothing like getting into a good smelling car.
Written by a customer while visiting Pura Scents